Customer Service Assistant jobs in United Kingdom

You will be given various shifts - which will change week to week and will include weekends (when rostered on), between 4:30am and 4:45pm - any 4 days from 7. 16 hours per week (although additional hours may be available). £12.42 per hour plus an excellent benefits package (see below). £10.54 for those aged under 18.

Who we are.

Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

• Prepare and serve customers with a range of hot and cold bakery and food to go products.
• Set up and maintain counter and window displays in line with our guidelines.
• Deal with customer pre-orders and process payment and paperwork accordingly.
• Take payment for goods using electronic tills and processing by cash and card.
• Stock shelves with products.
• Answer queries from customers.
• Give advice and guidance on products to customers.
• Report discrepancies and problems to the management team.
• Cleaning of shop & facilities.

• Previous food retailing experience / Food to Go.
• Great communication skills.
• A positive attitude, we’ll need you be resilient.
• Cash handling experience / working touch screen tills (don’t worry, we’ll teach you).

You will be required to be flexible with your hours, you will need to be available to work between 4:30am and 4:45pm, Monday to Sunday any 4 days from 7. Please only apply if you can commit to this.

• Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
• A complimentary filled roll and hot drink to have during your break when working.
• Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.
• A full list of benefits can be found on our Bayne’s website.

At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.