Lounge Host - Welcoming Guest Expert with Flexible Hours

Elior Uk; United Kingdom; On-site; GBP 28,000; Full time

Job summary

A leading catering service provider is looking for a Lounge Host to ensure a high-quality guest experience in their premium lounge. Responsibilities include greeting guests, providing excellent customer service, and maintaining cleanliness in the lounge areas. Ideal candidates will possess strong communication skills, be team players, and can multitask effectively. Previous customer service experience is desirable but not mandatory. The role offers a flexible schedule and various perks including free meals and holiday time.

Benefits

Free, tasty meals

Flexible working

28 days of holiday

Paid volunteering days

Career development opportunities

Pension schemes and life assurance

Exclusive discounts

Qualifications

• Previous hospitality or customer service experience desirable but not essential.

Responsibilities

• Greet guests in a professional, warm, and friendly manner.
• Provide excellent customer service, attending to guests’ needs efficiently and politely.
• Support the preparation, presentation, and replenishment of food and beverages.
• Ensure all lounge areas are clean, well-presented, and stocked at all times.
• Monitor guest feedback and resolve issues or elevate when necessary.
• Adhere to all company policies, including Health & Safety and Food Hygiene standards.

Skills

Friendly, confident, and professional communication skills

Strong team player

Ability to multitask

Job description

A leading catering service provider is looking for a Lounge Host to ensure a high-quality guest experience in their premium lounge. Responsibilities include greeting guests, providing excellent customer service, and maintaining cleanliness in the lounge areas. Ideal candidates will possess strong communication skills, be team players, and can multitask effectively. Previous customer service experience is desirable but not mandatory. The role offers a flexible schedule and various perks including free meals and holiday time.