Account Manager

IMA; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A creative agency in Manchester is seeking an Account Manager to lead client projects and deliver creative campaigns. This role involves managing client relationships, timelines, and budgets, while collaborating with teams to ensure high-quality deliverables. Ideal candidates will have experience in a marketing environment, strong communication skills, and a proactive mindset. Join a people-first culture where you can develop your career and work with leading retail brands.

Benefits

Career development opportunities

Values-led culture

Ownership from day one

Collaborative team environment

Qualifications

• Experience in a creative agency or marketing environment.
• Confidence using Microsoft Office tools and project management platforms.
• Strong communication, organisation and stakeholder management skills.

Responsibilities

• Lead the day-to-day running of client projects.
• Build strong working relationships with clients.
• Manage timelines, budgets and campaign progress.

Skills

Strong communication

Organisation

Stakeholder management

Commercial awareness

Proactive problem-solving

Tools

Microsoft Office

Project management platforms

Job description

IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and collaborative Account Manager to help deliver smart, effective campaigns for some of the world’s biggest retail and consumer brands.

If you’re a natural relationship builder with a sharp eye for detail and a passion for making great work happen, we want to hear from you.

What you’ll get from us

• A chance to develop your career within an award-winning, people-first creative agency.
• A values-led culture where your contribution is recognised and supported.
• Ownership and variety from day one, with the support of a collaborative team.
• The opportunity to lead projects across live campaigns, retail activations and brand experiences.
• A people-first environment where we challenge, grow, and deliver together.

The role

As an Account Manager, you’ll lead the day-to-day running of client projects — ensuring campaigns are delivered on time, on brief and on budget. You’ll be the key contact for your clients, supporting their goals and helping shape strong creative solutions. With a proactive mindset and commercial awareness, you’ll build trust across internal teams, manage workstreams smoothly, and help keep projects moving with energy and precision.

What you’ll be doing

• Leading client communication and building strong working relationships.
• Understanding client goals and briefing teams to deliver outstanding creative responses.
• Managing timelines, budgets and campaign progress across multiple projects.
• Supporting strategic thinking with insight into client challenges and the wider market.
• Presenting ideas and updates confidently — both internally and to clients.
• Collaborating with teams to ensure work is delivered to the highest standard.

What we’re looking for

• Experience in a creative agency or marketing environment.
• Strong communication, organisation and stakeholder management skills.
• Commercial awareness and the ability to manage budgets and timelines.
• Confidence using Microsoft Office tools and project management platforms.
• A collaborative, flexible mindset with a proactive approach to problem-solving.

Our values at IMA

We’re curious. We challenge. We commit. These principles shape how we work — with each other, with clients, and with the world.

Apply now

We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.