Customer Service Assistant jobs in United Kingdom

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.

Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.

v0 is Vercel’s AI-powered UI assistant for full-stack application development in the enterprise. It helps product managers, designers, and business users accelerate product development by turning ideas into working interfaces quickly and securely.

The v0 team is focused on building a secure, UI assistant for full-stack application development in the enterprise. We operate like a Series A startup within Vercel, with all GTM roles reporting into the VP of Sales, v0. This structure allows us to move fast and stay nimble, operating with autonomy in decision-making, resource allocation, problem solving, and product development.

This also enables us to solve for a user persona that is distinct from Vercel—tech-adjacent roles like product managers, UX/UI designers, data scientists, and business users of internal applications and dashboards.

We are still in the early stages of v0. Joining the team now means playing a critical role in shaping both our GTM motion and how the product evolves.

We are looking for an Account Executive to join our v0 GTM team. In this role, you will drive adoption of v0 within the enterprise by building and expanding relationships with some of the world’s largest companies. We’re looking for someone with a proven track record of closing complex, seven-figure deals who can pair sales expertise with strategic thinking.

As part of the early v0 team, you’ll help define how we go to market—working closely with executives at customer organizations while collaborating with our product and engineering teams. You’ll play a critical role in shaping our growth strategy by identifying new opportunities in the market and bringing customer insights back to inform product direction. This is a chance to join v0 in its early stages and have a direct impact on both our customers and the trajectory of the business.

• Manage the full sales cycle for book of business that includes net new v0 opportunities and v0 renewals
• Develop and execute on a strategy to meet or exceed revenue targets for your book of business
• Partner cross-functionally with the Sales Development, Sales Engineering, Customer Success, and v0 Product teams to land new customers, expand v0 within key accounts, and deliver the best outcomes for your customer’s business
• Share market insights and customer feedback with Product and Sales leadership to inform product roadmap and go-to-market strategy

• 10+ years closing experience
• 3+ years experience landing Enterprise accounts
• Strategic thinker who can build a book of business from the ground up and discover new use cases and solutions in an evolving market landscape
• Equally adept at developing relationships with and demonstrating value to executive stakeholders and end users.
• Demonstrated impact in ambiguous and dynamic environments with evolving priorities.
• Track record of high performance and quota over attainment

• Have worked in enterprise sales at an early-stage or growth-stage startup
• Have experience selling to Fortune 500 and/or late-stage and public tech companies
• Have experience selling in a Product Led Growth company

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don\'t necessarily check every box on the job description.