8,500

Customer Service Adviser jobs in United Kingdom

Digital Service Analyst - ITIL-Led Service Delivery

HPCareers Ltd

Leeds
On-site
GBP 30,000 - 45,000
30+ days ago
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Branch Manager: High-Street Service Leader with Bonuses

Timpson Ltd.

Bury St Edmunds
On-site
GBP 25,000 - 29,000
30+ days ago

General Manager, Food Service Leader — Canary Wharf

Aramark NV

City of London
On-site
GBP 65,000 - 70,000
30+ days ago

Service Sales Coordinator

Power Electrics Ltd

Bristol
On-site
GBP 25,000 - 35,000
30+ days ago

Principal Service Architect

Logiq Consulting Ltd

Bristol
On-site
GBP 100,000 - 125,000
30+ days ago
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Vice President, Scientific Services (Head of Scientific)

Cactus Communications Inc.

City of London
On-site
GBP 100,000 - 140,000
30+ days ago

Room Service & Bar Chef - Luxury Hotel Dining

BOXPARK

London
On-site
GBP 10,000 - 40,000
30+ days ago

Senior Service Architect - Pre-Sales & Solutions Lead

Little Fish (UK) Ltd

United Kingdom
Remote
GBP 70,000 - 80,000
30+ days ago
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WTG Service Department Lead — Offshore Wind Projects

OEG Offshore Ltd

Hunmanby
On-site
GBP 60,000 - 80,000
30+ days ago

Travel Services Manager — Lead FX & Customer Experience

Travelex Limited

United Kingdom
On-site
GBP 24,000 - 29,000
30+ days ago

Strategic Senior BD Manager, Licensed Services (Remote)

Cashflows Europe Limited

City of London
On-site
GBP 50,000 - 70,000
30+ days ago

CX Lead & Customer Service Supervisor (Remote Options)

Brompton Bicycle Limited

Greenford
On-site
GBP 30,000 - 40,000
30+ days ago

Club General Manager: Lead Growth, Service & Team

Frasers Group

Sunderland
On-site
GBP 150,000 - 200,000
30+ days ago

F&B Team Leader — Lead Service & Grow Your Career

InterContinental Hotels Group PLC

Manchester
On-site
GBP 28,000
30+ days ago

Lead IT Service & Incident Management - Hybrid (London)

AnaVation LLC

City of London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Director Services Lawyer: Insolvency & Disputes (Hybrid)

Franciswilksandjones

City of London
Hybrid
GBP 50,000 - 75,000
30+ days ago

Guest Services Manager Staycity - Operations Staycity Operations Staycity Dalston

Staycity Group

City of London
On-site
GBP 30,000 - 40,000
30+ days ago

Global Lead Service Coordinator

Armstrong Fluid Technologies

Manchester
On-site
GBP 45,000 - 60,000
30+ days ago

Senior Wheelchair Services Clinician - Complex Case Lead

AJM Healthcare

City of London
On-site
GBP 60,000 - 80,000
30+ days ago

Band 8A NHS Lead Service Designer

tendersglobal

City of London
Remote
GBP 60,000 - 80,000
30+ days ago

Remote Lead Service Designer — NHS Digital Transformation

tendersglobal

City of London
Remote
GBP 60,000 - 80,000
30+ days ago

Director of Acute Services - Children

Universal Health Services Inc.

Washington
On-site
GBP 80,000 - 110,000
30+ days ago

Dining and Retail Services: Residential Lead (Sandburg and Cambridge Cafés)

UWM

Cambridge
On-site
GBP 100,000 - 125,000
30+ days ago

Sales & Service Lead - Brompton Road

Alo, LLC.

City of London
On-site
GBP 30,000 - 40,000
30+ days ago

Hire Contracts Manager - Mechanical Services - ICS Cool Energy Ltd

Thermo King Corp.

United Kingdom
On-site
GBP 45,000 - 65,000
30+ days ago

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Similar jobs:

Customer Care Advisor jobsAssistant Customer Service jobsCustomer Care Assistant jobsCustomer Service jobsCustomer Service Assistant jobsRemote Customer Service jobsCustomer Care Manager jobsCustomer Service Manager jobsService Desk jobsField Service Engineer jobs
Digital Service Analyst - ITIL-Led Service Delivery
HPCareers Ltd
Leeds
On-site
GBP 30,000 - 45,000
Full time
30+ days ago

Job summary

A leading Creative Digital Agency in the United Kingdom is seeking a Digital Service Analyst to join their team. This role involves supporting service delivery, management of service transactions, and improvement of processes. Candidates should have a minimum of two years’ experience in a service analyst role and knowledge of ITIL frameworks. Familiarity with technologies such as .NET, SQL, and HTML support is advantageous. This position offers potential for growth into a Service Manager role.

Qualifications

  • Minimum of two years’ relevant Service Analyst experience required.
  • Understanding of ITIL service lifecycle is essential.
  • Familiarity with .NET, SQL, and HTML support is beneficial.

Responsibilities

  • Monitor and manage service transactions to meet service targets.
  • Escalate process failures or unsatisfactory performance.
  • Liaise with business customers for service improvement.
  • Participate in service delivery meetings and management.
  • Own service improvement items like problem tickets.
  • Handle conflicting priorities effectively.
  • Lead service measurement and attend service reviews.

Skills

Service Analyst experience
ITIL service lifecycle knowledge
.NET knowledge
SQL knowledge
HTML support

Education

ITIL Foundation certificate (or willingness to earn)
Job description
A leading Creative Digital Agency in the United Kingdom is seeking a Digital Service Analyst to join their team. This role involves supporting service delivery, management of service transactions, and improvement of processes. Candidates should have a minimum of two years’ experience in a service analyst role and knowledge of ITIL frameworks. Familiarity with technologies such as .NET, SQL, and HTML support is advantageous. This position offers potential for growth into a Service Manager role.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.