Senior Service Architect - Pre-Sales & Solutions Lead

Little Fish (UK) Ltd; Remote; GBP 70,000 - 80,000; Full time

Job summary

A leading UK tech firm seeks an experienced Service Architect to support sales and manage service solutions. The ideal candidate will have extensive experience in service architecture, strong negotiation skills, and the ability to work with diverse teams. This role offers a competitive salary up to £80,000, a commission structure, and various employee benefits, including a training program to enhance earnings.

Benefits

Training program to increase earnings

Referral bonus scheme

Access to LinkedIn Learning

Healthcare cash plan

Casual dress policy

Company Pension Scheme

Company social events

25 days annual leave plus public holidays

Purchase and sale of annual leave scheme

Qualifications

• Must have extensive experience in a Service Architect or pre-sales role.
• Proven track record of working with medium and large customers.
• Strong customer-facing and presentation skills.
• Experience with managing service solutions.
• Knowledge of Service Desk and IT Service Management.

Responsibilities

• Lead alignment of service solutions with customer requirements.
• Build virtual bid teams and allocate workload.
• Collaborate to develop integrated, innovative solutions.
• Create compelling written responses for tenders.
• Support pricing and contract negotiations.

Skills

Service Architect experience

Customer-facing skills

Negotiation skills

Technical expertise in IT Service Management

Relationship building

Job description

A leading UK tech firm seeks an experienced Service Architect to support sales and manage service solutions. The ideal candidate will have extensive experience in service architecture, strong negotiation skills, and the ability to work with diverse teams. This role offers a competitive salary up to £80,000, a commission structure, and various employee benefits, including a training program to enhance earnings.