Travel Services Manager — Lead FX & Customer Experience

Travelex Limited; United Kingdom; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading foreign exchange provider in Handforth is seeking a Tesco Travel Bureau Manager. This role requires strong leadership to manage a team and deliver outstanding customer service in foreign exchange transactions. The ideal candidate will have excellent communication skills and a commitment to achieving business objectives. Flexible working hours and a comprehensive benefits package are offered.

Benefits

Comprehensive voluntary benefits package

Employee wellness programmes

Wide range of employee discounts

Flexible hours and shift patterns

Potential monthly bonus for hitting targets

Pension with Scottish Widows

Qualifications

• Passion for leading diverse teams to meet targets.
• Excellent communication and motivational skills.
• Strong commitment to customer service excellence.

Responsibilities

• Manage a team of Travel Service Partners for customer experience.
• Nurture and mentor the team to maintain high service levels.
• Engage with customers for foreign exchange transactions.

Skills

Team leadership

Communication skills

Customer service

Motivational skills

Attention to detail

Job description

A leading foreign exchange provider in Handforth is seeking a Tesco Travel Bureau Manager. This role requires strong leadership to manage a team and deliver outstanding customer service in foreign exchange transactions. The ideal candidate will have excellent communication skills and a commitment to achieving business objectives. Flexible working hours and a comprehensive benefits package are offered.