Customer Service Adviser jobs in United Kingdom

Hours: Full Time - 40 hours - Monday to Friday

Creating and maintaining great places to live and work delivered by excellent people who care…

Purpose of Role

We are seeking a Commercial Gas Engineer with a strong background in commercial building maintenance to join our dedicated team supporting multiple national retail contracts.

• Boiler lockouts and resets
• Faults with warm air units and radiant tube heaters
• Leaks on gas pipework or isolation valves
• Pilot light or ignition failures
• Pressure loss or circulation issues in heating systems
• Gas interlock faults in kitchens or plant rooms
• Faulty thermostats, sensors, or actuators
• Emergency call-outs for no heating/hot water

• Hold valid commercial gas qualifications (COCN1, CIGA1, CDGA1, TPCP1/1A, etc.) – Essential
• Have strong knowledge of heating systems, boilers, and associated plant
• Ideally have experience working in retail, commercial, or multi-site maintenance environments
• Be comfortable with both planned and reactive work
• Be willing to participate in an on-call rota (enhanced pay)
• Hold a full UK driving licence

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.

We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners\' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.