Field Service Engineer - Birmingham

BDR Thermea Group; Remote; GBP 44,000; Full time

Job summary

A leading engineering solutions provider is seeking a Field Service Engineer in Birmingham. This fully remote position involves visiting customers for diagnostics, repairs, and servicing of gas boilers. Candidates must have Domestic Gas ACS Certification, a Full Driving License, and strong communication skills. The company offers a competitive salary of £43,673.99, bonuses, and a fully stocked van, among other benefits.

Benefits

Bonus Scheme

Fully stocked VW Transporter van

Pension Scheme

Up to five working weeks holidays

Option to buy extra holidays

Employee discounts

Qualifications

• Must hold domestic Gas ACS Certification or equivalent.
• Full Driving License is required.
• Background in servicing, repair and maintenance of gas boilers.

Responsibilities

• Visiting customers to carry out diagnostics and breakdowns.
• Providing excellent customer service through effective communication.
• Managing workload via a tablet device.
• Managing van stock effectively.

Skills

Domestic Gas ACS Certification or equivalent

Full Driving License

Servicing and repair of gas boilers

Excellent communication skills

Job description

1. Provide the best possible experience on our site 2. Collect statistics to optimize site functionalityand for details on how your personal data is processed, please review our .Field Service Engineer - Birmingham page is loaded## Field Service Engineer - Birminghamremote type: Fully remotelocations: UK Homebasedtime type: Full timeposted on: Posted Todayjob requisition id: R102776**FIELD SERVICE ENGINEER****Location:** **Birmingham****Postcodes: B (any)*** Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers.* You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers.* You will be capable of delivering excellent customer service and top-quality solutions.* Whilst full product training will be given, you will be confident in your diagnostics skills.**On a daily basis you’ll be responsible for:*** Visiting customers properties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing.* Providing excellent customer service through effective communication* Manage your workload of daily appointments via a tablet device* Manage your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receive new stock which are delivered over night are placed in their locations in the rear load space of your van.**About you:**We want to make sure you’re set up for success in our mission. To be successful in your application you’ll need to;* Hold domestic Gas ACS Certification or equivalent* Full Driving License* A background in servicing, repair and maintenance of gas boilers**What we offer:****Salary**: £43,673.99* Bonus Scheme* Fully stocked VW Transporter van* Pension Scheme* Up to five working weeks holidays* Option to buy extra holidays* Employee discounts**\*PLEASE NOTE – Due to the nature of our work this role may require background checks, offers of employment will be dependent on obtaining the relevant level of checks.**At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.