Field Service Engineer - Kent/Surrey (TW/KT Postcodes)

Tunstall Healthcare Group; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading health technology provider in the UK is seeking a Field Service Engineer to provide high-quality repair and maintenance services for health products. The role requires exceptional customer relations skills, especially when dealing with vulnerable individuals. The ideal candidate should have an electrical qualification and a full UK driving license. This position offers a remote working arrangement and the chance to join a caring team dedicated to diversity and inclusion.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

A warm and welcoming team environment

Development and a chance to build a rewarding career

Qualifications

• Proven experience as a Field Engineer.
• Experience with electrical/electronic products.
• Any field-based role experience is desirable but not essential.

Responsibilities

• Provide high-quality repair and maintenance services.
• Demonstrate exceptional customer relations and interpersonal skills.

Skills

Electrical/Electronic qualification at NVQ Level 2 or equivalent

Full Category B UK driving license (for manual vehicles)

Experience of testing Fire Systems

Strong communicator with excellent interpersonal skills

Good problem solving and analytical skills

Able to demonstrate effective team working

Effective time management & planning skills

Comfortable working at heights and/or in confined dusty spaces

Experience of working with the elderly or vulnerable

Job description

We are currently looking for a Field Service Engineer to join our team and provide high-quality repair and maintenance service for a range of company and third-party products in an efficient and professional manner. This role is remote and covers the Kent/Surrey area (TW/KT Postcodes).

Overview

Tunstall is a market-leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step, from our open, fair, and transparent recruitment processes to the many development and career growth opportunities we provide.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relations and interpersonal skills as you will be dealing with a variety of customers, including vulnerable and elderly individuals, while working on equipment in their homes.

The ideal candidate

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.

Key skills and experience

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license (for manual vehicles)
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer

• Company vehicle
• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• Retail discounts
• Perks and benefits that include things like: free eye tests, retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career

Equal Opportunities

At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.

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