Field Service Engineer- Baddi

Domino Group; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading printing solutions company in Cambridge is searching for a Field Service Technician to provide onsite support and maintenance of printers. This role requires a Diploma in Electrical/Electronics/Mechatronics and 1-3 years of experience. Candidates must be willing to travel and have strong communication skills. Join a supportive team where your contributions will be recognized and rewarded.

Benefits

Career development opportunities

Supportive work environment

Recognition for contributions

Qualifications

• 1-3 years of experience in a relevant field service role.
• Ability to write service reports in English.
• Fluency in local language essential.

Responsibilities

• Daily maintenance of printers to maximize uptime.
• Onsite service and customer support.
• Conduct installation and maintenance tasks.

Skills

Field Service Orientation

Customer Support

Technical Reporting

Willingness to Travel

Education

Diploma in Electrical/Electronics/Mechatronics

Job description

About Us

Domino India, a fully owned subsidiary of Domino Printing Sciences, Cambridge, UK is the most preferred solution provider for industrial coding, marking and printing solution for past 25 years in India! Global manufacturers across the food and beverage, life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers’ products by allowing them to create differentiated packaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialized identifying codes on medicines, to batch codes on electronic components, Domino helps to enable product safety, improved supply chain management and brand protection.

About the role

• Daily and routine maintenance of Domino printers at customer site to ensure maximum up-time and customer satisfaction.
• The role is well suited for individuals that are keen to advance their career in industrial service and gain hands-on experience in a workplace that values hard work, integrity, customer centricity and performance.
• Provide onsite service and customer support as part of the key responsibilities.
• Study different types of packaging machines and assess site readiness for printer installation.
• Conduct onsite (online) printer trials.
• On-site services including installation & maintenance of Domino products to ensure maximum up-time and customer satisfaction.
• Meet service & spares budget for the assigned geographical territory.

About you

• Diploma in Electrical/Electronics/Mechatronics with at least 60% marks with 1-3 years of experience.
• Should have own vehicle that can be used for business travel purposes.
• Age at the time of application should not be more than 27 years.
• Sound mental and physical health is essential with no history of serious medical illness.
• Strong desire for a career in field service.
• Willingness to travel.
• Ability to write service reports in English.
• Fluency in local language.

What Can you expect

We are a highly successful company, large enough to offer career development opportunities yet small enough for your contribution to be readily recognized and rewarded. Our culture is built on our core values, Collaboration, Listening, Expertise, Ambition and Responsibility. We think Domino is a great place to work and if you join us, you’ll find yourself part of an organisation which really cares about their people, as long as offering challenging and rewarding careers. It’s about working with great people to Do more. Team Spirit, Commitment and a Positive Attitude are central to our success. We aim to provide a supportive environment where you can develop your career.

Reference number: VN1553

Date Posted: 25/09/2025