Customer Care Representative jobs in United Kingdom

untypical are an ambitious, 5 star housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.

We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.

We have a vacancy for a Sales Executive – New Homes

Our benefits package includes:

• Leading commission structure
• Enhanced Pension Scheme
• Life Assurance
• 26 days holiday with additional bank holidays
• Holiday Buy Scheme
• Employee Assistance Programme

We have an opportunity for a Sales Executive to join a friendly team based at our site at Ransome Rd, Northampton NN4 8AA on a permanent basis.

The successful candidate will work alongside our experienced sales experts to deliver an exceptional service to our customers.

Tilia Homes operate across four regions in England, we’re committed to making a positive difference in the local areas where we build new homes. We create neighbourhoods with a real lasting impact, the kind of community that people can be proud of for generations to come. We pride ourselves on being an inclusive and diverse employer of choice and building careers, not just communities.

This post is 5 days a week and includes weekend working.

Duties will include:

• Ensuring show homes are presented to the highest quality
• Assisting in making the home buying process efficient
• Build positive relationships with customers and external parties
• Attending to the needs of visitors, customers and potential purchasers
• Managing on-site administration
• Maintain the highest standard of health and safety
• The role covers a 5 day week with weekend working an element of this.

We’re looking for the following experience or skills:

• A proven track record in the sale of homes, preferably new homes
• Proficient in sales techniques
• Conversant with all legal terminology used in the home buying process
• A clear and effective communicator in both verbal and written communication
• A good understanding of lenders and the financial aspects of purchasing a home
• IT literate using Microsoft Office suite
• Full UK driving licence

Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.

Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet.

Our people are at the heart of what we do and in order for us to succeed in becoming the UK’s most customer‑centric housebuilder.