Account Manager

Focus Agency Group; Feering; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A dynamic marketing agency in the United Kingdom is seeking an experienced Digital Marketing Account Manager to lead client relationships and manage digital projects. The role involves ensuring projects are completed on time and within budget while identifying new business opportunities. Candidates should have proven experience in account management, strong communication skills, and proficient organizational abilities. This hybrid role offers various employee benefits including a performance bonus and private medical insurance after one year.

Benefits

31 days annual leave

Birthday day off (after probation)

Private medical insurance after 1 year

Performance bonus scheme

Pirkx benefits from day one

Social events, long-service awards & Employee of the Quarter

Qualifications

• Proven experience as an Account Manager in a digital or creative agency.
• Ability to manage multiple clients and deadlines in a fast-paced environment.
• Confident managing digital, web, and creative project workflows.

Responsibilities

• Act as the primary client contact, ensuring clear communication and strong relationships.
• Manage digital, creative, and web projects from briefing to delivery.
• Create project briefs and work closely with Creative, Development, and SEO teams.

Skills

Account Management

Communication Skills

Project Management

Relationship Building

Organisational Skills

Tools

Microsoft Office

Synergist

Job description

Hybrid: (3 days office / 2 home after probation)

We’re looking for an experienced Digital Marketing Account Manager to join our growing Client Services team. You’ll lead client relationships, manage digital and creative projects, and support the growth and success of key accounts.

• 31 days annual leave
• Birthday day off (after probation)
• Private medical insurance after 1 year
• Performance bonus scheme
• Pirkx benefits from day one
• Social events, long-service awards & Employee of the Quarter

Key Responsibilities:

• Act as the primary client contact, ensuring clear communication and strong relationships.
• Manage digital, creative, and web projects from briefing to delivery.
• Ensure all work is completed on time, within budget, and to a high standard.
• Create project briefs and work closely with Creative, Development, and SEO teams.
• Spot opportunities to grow client accounts and support business development.
• Oversee quotes, invoices, and project tracking in Synergist.
• Lead, support, and mentor the Account Executive to ensure successful performance.

Requirements:

• Proven experience as an Account Manager in a digital or creative agency.
• Strong communication, presentation, and relationship-building skills.
• Ability to manage multiple clients and deadlines in a fast-paced environment.
• Strong organisational skills with excellent attention to detail.
• Confident managing digital, web, and creative project workflows.
• Commercial awareness, with experience identifying new business opportunities.
• Proficiency with Microsoft Office; experience with Synergist is a bonus.