Customer Care Assistant jobs in United Kingdom

Staffbase is seeking a dynamic and results-driven Corporate Account Executive to join our growing team in London, UK.

As a Corporate Account Executive, you will be responsible for driving sales and revenue growth by identifying and cultivating relationships with potential clients. The ideal candidate possesses excellent communication and negotiation skills, a deep understanding of the employee communication landscape, and a proven track record of exceeding sales targets.

• Become an expert on employee communication and engagement strategies
• Develop and execute strategic account plans to achieve and exceed revenue targets, focusing on acquiring net new logos while growing and expanding relationships within assigned large enterprise account
• Quarterback the entire deal cycle by conducting in-depth discovery sessions to understand client needs, challenges, and business objectives, while rallying internal stakeholders to align on delivering tailored solutions
• Collaborate with cross-functional teams (e.g., marketing, customer success, product) to align on account strategies and ensure client success
• Stay up-to-date on industry trends, competitive landscape, and emerging technologies in employee communication and engagement
• Leverage market knowledge to position Staffbase as a thought leader and trusted partner

• Min. 2+ years of experience in SaaS sales producing and exceeding targets, ideally within web technology, collaboration, communication, or an innovative online product environment
• Bachelor's degree, MBA and/or sales training certification is a plus
• Experience in a start-up/scale-up environment preferred
• Experience working with communications teams, IT, HR, and C-level executives
• Emotional intelligence and the ability to really listen to and understand your prospects
• Tons of passion, humor, and enthusiasm
• Superior communication and closing skills

• Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of £1356
• Growth Budget - all employees get a yearly budget for external training of £900
• Wellbeing - in addition to yearly vacation days of 31 days p.a. (excluding public holidays), we’re running a 4-day-work week every year in August with full payment
• Benefits platform - Through the provider ThanksBen, all employees receive GBP 30 (tax-free) per month to spend on their well-being. This covers, for example, sports courses, massages and many retailers
• Support - we’re offering a Company Pension and Private Medical Insurance incl. Dental, life assurance. Parents can get 12 weeks of paid parental leave
• Team Building - Regular team and office events including the yearly Staffbase Camp
• Volunteers Day - you’ll get one day off per year for supporting a social project
• Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid