Sales Advisor

Scrivens Limited; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare retail company in the United Kingdom is seeking a friendly and approachable Sales Advisor. You will be the first point of contact for customers, assisting them in selecting optical and hearing products while delivering exceptional service in a fast-paced environment. Ideal candidates will possess strong communication skills and attention to detail. This full-time role offers competitive salary, training, and growth opportunities within the company.

Benefits

Competitive salary with opportunities to progress

Full training and support

Staff discounts on products

28 days annual leave including bank holidays

Qualifications

• Customer service or retail experience preferred but not essential.
• Ability to work both in a team and independently.
• Basic IT skills required.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.

Skills

Strong communication skills

Friendly, approachable attitude

Attention to detail

Job description

Overview

Join to apply for the Sales Advisor role at Scrivens Opticians & Hearing Care.

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

What We’re Looking For

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What We Offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

Stoke-On-Trent, England, United Kingdom