Senior Account Manager

IMA; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A creative agency in Manchester is seeking a confident Senior Account Manager to lead the delivery of campaigns for global brands. You will manage day-to-day client relationships, ensuring campaigns meet strategic and commercial objectives. Ideal candidates will have proven agency experience, strong leadership qualities, and proficiency in relevant tools. This role offers the chance to grow into an Account Director position.

Benefits

Chance to shape campaigns

Values-led culture

Opportunity to grow into Account Director role

Collaborative environment

Qualifications

• Proven agency experience managing large-scale, multi-channel campaigns.
• Strong communication, organisation and leadership skills.
• Strategic understanding of marketing, creative and production processes.
• Commercial awareness and confidence in budget management.
• Proficiency in Google tools and presentation software.

Responsibilities

• Build strong relationships with clients and colleagues.
• Manage campaigns from brief to delivery, ensuring excellence.
• Interpret client objectives and shape effective briefs.
• Monitor account performance and client satisfaction.
• Support Account Directors with strategic planning.
• Lead and mentor junior team members.

Skills

Agency experience managing large-scale campaigns

Strong communication skills

Strong organization skills

Leadership skills

Strategic understanding of marketing

Commercial awareness

Proficiency in Google tools

Proficiency in presentation software

Job description

IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and commercially minded Senior Account Manager to lead the delivery of campaigns for some of the world’s biggest brands.

If you’re a strategic thinker with a collaborative mindset and a passion for creating great work that works, we want to hear from you.

What you’ll get from us

• A chance to shape campaigns within an award-winning, people-first creative agency.
• A values-led culture where your contribution is recognised and supported.
• Ownership and variety from day one, with the opportunity to grow into an Account Director role.
• The chance to work with global clients across multiple sectors and channels.
• A collaborative environment where we challenge, grow, and deliver together.

The role

As a Senior Account Manager, you’ll oversee day-to-day client relationships and ensure the delivery of campaigns that meet creative, strategic and commercial objectives. You’ll act as the key link between clients and IMA, balancing big-picture thinking with hands-on delivery. Confident presenting ideas, managing budgets, and mentoring others, you’ll play a key role in driving client satisfaction and account growth.

What you’ll be doing

• Building strong, trusted relationships with clients, colleagues and partners.
• Managing campaigns from initial brief to final delivery, ensuring creative excellence and commercial success.
• Interpreting client objectives and shaping clear, effective briefs.
• Monitoring account performance, profitability and client satisfaction.
• Supporting Account Directors with strategic planning and growth initiatives.
• Leading and mentoring junior members of the team.

What we’re looking for

• Proven agency experience managing large-scale, multi-channel campaigns.
• Strong communication, organisation and leadership skills.
• Strategic understanding of marketing, creative and production processes.
• Commercial awareness and confidence in budget management.
• Proficiency in Google tools and presentation software.

Our values at IMA

We’re curious. We challenge. We commit.
These principles shape how we work — with each other, with clients, and with the world.

Apply now

We welcome applications from people of all backgrounds, perspectives, and experiences. If this Senior Account Manager role sounds like a fit, we’d love to hear from you.