Customer Care Advisor jobs in United Kingdom

BrightOrder is a leader in fleet management and maintenance software, delivering cutting-edge solutions to help businesses across the United Kingdom optimise operations, reduce downtime, and enhance visibility into their fleet performance. Our powerful cloud-based platform enables mid-sized to enterprise organisations to run smarter, safer, and more efficiently. We're looking for a high-performing, driven Mid-Market Sales Executive to help us grow our footprint across the UK market.

This role is ideal for a dynamic and proactive sales professional with experience in B2B software sales. You'll be responsible for generating new business, owning the full sales cycle, and hitting aggressive growth targets in a fast-paced and competitive environment.

• Identify, prospect, and close new mid-market business opportunities through cold calling, outbound campaigns, referrals, and virtual or in-person events.
• Maintain a robust sales pipeline through consistent outreach and follow-up across phone, email, video, and social channels.
• Deliver compelling sales presentations and product demonstrations that align BrightOrder's solutions with customer needs.
• Manage and negotiate contract terms through to deal closure, collaborating with internal stakeholders as needed.
• Build and maintain strong relationships with prospects and customers to ensure long-term satisfaction and repeat business.
• Consistently meet or exceed monthly, quarterly, and annual sales goals and KPIs.
• Stay informed about market trends, customer needs, and competitive developments.
• Work closely with marketing, customer success, and product teams to ensure a seamless customer experience.

• Proven track record of exceeding quotas in B2B software or SaaS sales.
• Strong presentation, negotiation, and communication skills.
• Ability to thrive in a remote, fast-paced sales environment.
• Self-starter mentality with strong organisational and time-management skills.
• Proficiency in CRM platforms such as Salesforce, HubSpot, or similar tools.
• Comfortable with outbound prospecting and managing a full sales cycle.
• Experience selling into transport, logistics, or fleet industries is a plus.

• Knowledge of fleet management or maintenance software solutions.
• Established network within relevant verticals (e.g., logistics, field services).
• Experience selling to operations, fleet managers, or IT decision-makers.

• Passion fuels everything you do—You're deeply committed to building strong relationships and always bringing your best.
• You thrive on challenges and are driven to push boundaries and achieve more.
• Excellence isn't just a goal—it's your standard. You take pride in delivering high-quality work.
• You bring your authentic self to everything you do, embracing a growth mindset and striving to be better every day.
• Integrity, Accountability, and Honesty define who you are—your actions align with your values.

If this sounds like you, we want you on our team!

BrightOrder believes that by embracing differences, we become a better company; that's why we are proud to be an Equal Opportunity Employer and hire only based on qualifications, merit, and business needs. If you require accommodation or assistance due to a disability, please contact recruiting@brightorder.com

• Competitive base salary with uncapped commission.
• Comprehensive health, dental, and vision insurance.
• Performance-based bonuses and incentives.
• Remote work flexibility and strong team culture.
• Ongoing professional development and training.
• Clear career advancement opportunities in a growing software company.

Upload your CV and a brief cover letter and tell us how your experience in software sales can help drive BrightOrder's growth across the United Kingdom.