Guest Experience Host – Casino Front Desk (Nights/Weekends)

Rank Group; Reading; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading casino operator in Reading is looking for a Receptionist to create a welcoming atmosphere and provide exceptional customer service. This role involves greeting guests with a smile, engaging with them to enhance their experience, and ensuring that they feel valued during their visit. Candidates should possess a positive attitude, strong social skills, and experience in hospitality. Flexibility for night shifts and weekends is also essential in this dynamic 24/7 environment.

Qualifications

• Experience in a hospitality role with a focus on customer service.
• Ability to work in a fast-paced environment, ensuring a high level of service.
• Flexibility to work nights and weekends in a 24/7 casino.

Responsibilities

• Welcome guests and set the tone for their experience.
• Create a memorable atmosphere and ensure guests feel valued.
• Engage with guests to make each interaction enjoyable.

Skills

Positive can-do attitude

Passion for entertaining customers

Excellent social skills

Job description

A leading casino operator in Reading is looking for a Receptionist to create a welcoming atmosphere and provide exceptional customer service. This role involves greeting guests with a smile, engaging with them to enhance their experience, and ensuring that they feel valued during their visit. Candidates should possess a positive attitude, strong social skills, and experience in hospitality. Flexibility for night shifts and weekends is also essential in this dynamic 24/7 environment.