Key Account Manager

International Flavors & Fragrances Inc.; Wellingborough; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global leader in taste and scent solutions is seeking a Key Account Manager to drive sustainable sales and market share growth. This role, based in Wellingborough, UK, offers hybrid working arrangements. Ideal candidates will have at least 5 years of B2B sales experience, preferably in the FMCG or flavors industries. Key responsibilities include developing customer relationships, ensuring financial targets are met, and collaborating with internal teams. Strong communication and analytical skills are essential for success.

Benefits

Professional onboarding process

Training opportunities

Learning and development programs

Qualifications

• Minimum 5+ years of experience in sales (B2B), preferably within FMCG, flavors, or chemical industries.
• Experience in product development or marketing roles is valued.
• Understanding of digital marketing and ecommerce environment.

Responsibilities

• Ensure financial targets are met and business performance is monitored.
• Develop and maintain sustainable customer relationships.
• Collaborate with internal departments on customer-related innovations.

Skills

Sales experience (B2B)

Customer-centric management

Analytical skills

Creative thinking

Strong communication skills

Education

Bachelor's degree

Job description

This IFF Career Site uses Google Analytics, as described in our , for purposes that may include site operation, analytics, enhanced user experience. You may choose to consent or decline to our use of Google Analytics below.Key Account Manager page is loaded## Key Account Managerremote type: Hybrid Workinglocations: Wellingborough, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R12890**Job Summary**Key Account Manager At IFF, we make joy through science, creativity and heart. We make scientific discoveries, craft exciting sensory experiences and drive business success and growth.Our mission is to support healthier, happier lives for both people and the planet. Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shapetrends in flavor building and fuel market success.The Key Account Manager is responsible for driving sustainable profitable sales and market share growth by identifying customer needs and opportunities, establishing solid customer relationships, leading, coordinating and reporting IFF activities, and promoting relevant solutions aligned with corporate strategy.The role is based in Wellingborough, United Kingdom (hybrid or remote). Be part of an agile team where together we can achieve greatness and make a real impact. Your potential is our inspiration. ***Where You’ll Make a Difference**** Ensure financial targets are met and business performance is constantly monitored and reported* Develop and maintain sustainable relationships with internal and external customers* Prepare account plans and report relevant market information* Collaborate with internal departments to explore innovations and new concepts related to customers’ products and on-going projects* Monitor market development in terms of competitors, products, and trends* Partner with operations team to ensure customer satisfaction in terms of service, quality, and supply ***What Makes You the Right Fit**** Minimum 5+ years of experience in sales (B2B), preferably within FMCG, flavors, chemical or ingredients industries* Previous experience in product development or marketing roles within these industries is also valued* Strong track record at a similar level with a passion to succeed commercially* Customer-centric with B2B management experience* Analytical with the ability to deal with financial concepts/processes (pricing/margin/forecasting)* Strong interest in product development, consumers, and market understanding (Marketing/R&D/CI)* Creative and innovative thinking* Project management with effective collaboration and orchestration skills* Strong communication, presentation, storytelling, and negotiation skills* Understanding of digital marketing and ecommerce environment* Effective business English with a global mindset and ability to work with different cultures* Digital savvy with an ability to leverage online resources* Ability to gather and leverage competitive market intelligence * Essential: Bachelor’s degree* Preferred: Concentration in Business, Marketing, Chemistry, Biology, Food Science, or Nutrition * Professional onboarding process* Multinational and supportive environment* Training opportunities* Learning and development programs from day oneWe are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.Visit to learn moreAt IFF, we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products – advancing wellness, delighting the senses and enhancing the human experience. We value an inclusive, creative workplace where all individuals can thrive and do their best work. We consider all qualified candidates equally and based on merit, without regard to religion, ethnicity, national origin, race, age, veteran status, gender identity or expression, sexual orientation or disability.