Customer Care Advisor jobs in United Kingdom
Service Advisor – Automotive Aftercare & Customer Care
HGVTraders LTD.
Service Advisor: Elevate Customer Care & Vehicle Experience
Swansway Garages Limited
Service Advisor — Auto Care & Customer Experience
Johnsons Cars Ltd
Retail Customer Service Associate — Sports & Promotions
Betfred Group
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Halfords Group
Retail Customer Service Associate — Sports & Promotions
Betfred Group
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Screwfix Direct Ltd
Customer Service Assistant (Part-time 20hrs) - Derbion Business Operations Derbion
Savills Plc
Catering Assistant - Dynamic Food Service & Customer Care
One Retail
Part-Time Customer Service Advisor – Northumberland (Hybrid)
North East Ambition
Peripatetic Customer Service Adviser (Part Time - Ashington)
North East Ambition
Customer Service Specialist — Flexible, Fast-Paced Retail
One Stop Stores Ltd
One Stop - Customer Service Assistant
One Stop Stores Ltd
Senior Transactional Customer Service Advisor — Hybrid
The Cumbria County Council
Customer Service Assistant - Platform/Gates (LWS)
Govia Thameslink Railway
Greek Speaking Customer Advisor – Inbound Team | Trip.com Group (Edinburgh)
Trip Group
Customer Advisor – Market Harborough Banking
Nationwide Building Society
Service Advisor – Automotive Aftercare & Customer Care
Job summary
A leading automotive service provider in Birmingham seeks a confident Service Advisor to enhance customer experience. You will greet customers, manage vehicle bookings, and communicate service updates, ensuring excellent service. Ideal candidates will have prior experience, strong communication skills, and organizational abilities. Join a supportive team with a variety of benefits, including holidays, company pension, and employee discounts.
Benefits
Qualifications
- Previous experience as a Service Advisor Aftersales role within the motor trade is preferred.
- Full UK driving licence is desirable.
Responsibilities
- Greet customers and act as the main point of contact throughout their service.
- Book in vehicles for service, repair, and MOT.
- Provide clear explanations of work required and costs.
- Keep customers updated on service progress.
- Handle customer queries and complaints effectively.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.