Retail Customer Service Associate — Sports & Promotions

Betfred Group; Penarth, Salford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known betting company in the UK is seeking an Assistant Sales Manager to enhance customer experiences in retail locations. Responsibilities include processing bets, addressing customer queries, and maintaining a welcoming environment. Applicants should have strong customer service skills and be available for shifts during evenings and weekends. The company offers full or part-time opportunities, training programs, and various employee benefits, promoting a positive workplace culture.

Benefits

Bonuses and incentives

Pension contributions

Enhanced maternity and paternity pay

Recognition schemes

Financial wellbeing package

Mental health support

Qualifications

• Must be 18+ and eligible to work in the UK.
• Must be available for evenings, weekends, and public holidays.

Responsibilities

• Process customer bets in a timely and attentive manner.
• Attend to customer queries quickly and knowledgeably.
• Engage customers with expert knowledge of products.

Skills

Outstanding customer service skills

Eagerness to learn and develop

Ability to engage customers

Job description

A well-known betting company in the UK is seeking an Assistant Sales Manager to enhance customer experiences in retail locations. Responsibilities include processing bets, addressing customer queries, and maintaining a welcoming environment. Applicants should have strong customer service skills and be available for shifts during evenings and weekends. The company offers full or part-time opportunities, training programs, and various employee benefits, promoting a positive workplace culture.