Service Advisor — Auto Care & Customer Experience

Johnsons Cars Ltd; Oxford; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading automotive dealership in Oxford is seeking a Service Advisor who will prioritize customer service while also maximizing sales opportunities. The role includes scheduling service work and providing accurate estimates to customers. The ideal candidate has previous Service Advisor experience in an automotive setting, strong communication skills, and a valid UK driving licence. Competitive basic salary of up to £26,000 plus a £6,000 bonus. Enjoy benefits such as birthday leave, staff discounts, and comprehensive training.

Benefits

Birthday Leave

Company Pension Scheme

Staff Discounts

Dental Services

Training Academy

Qualifications

• Service Advisor experience is essential for this role.
• Hold a valid UK driving licence.
• Enjoy working in a fast-paced automotive environment.

Responsibilities

• Provide high levels of customer service and knowledge.
• Schedule work on customer vehicles and provide estimates.
• Promote sales of genuine parts and services.

Skills

Customer service

Sales maximization

Interpersonal skills

Communication (telephone and face to face)

Organizational skills

Job description

A leading automotive dealership in Oxford is seeking a Service Advisor who will prioritize customer service while also maximizing sales opportunities. The role includes scheduling service work and providing accurate estimates to customers. The ideal candidate has previous Service Advisor experience in an automotive setting, strong communication skills, and a valid UK driving licence. Competitive basic salary of up to £26,000 plus a £6,000 bonus. Enjoy benefits such as birthday leave, staff discounts, and comprehensive training.