Coordinator jobs in United Kingdom
German-Speaking Incident & Fraud Coordinator (Remote)
TransUnion LLC
Customer Service Incident Coordinator (German & Additional Language Speaker)
TransUnion LLC
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Portico Corporate Reception Management Ltd
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Housing Partnership Coordinator
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Northampton Business Directory
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Portico Corporate Reception Management Ltd
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Workplace Coordinator
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Service Desk & Operations Coordinator
United Living Group
German-Speaking Incident & Fraud Coordinator (Remote)
Job summary
A leading credit reference agency is looking for a Customer Service Incident Coordinator who is fluent in German and English. The role involves interviewing clients regarding breaches or fraud and providing professional assistance. Responsibilities include managing customer expectations, preparing communications for clients, and ensuring process efficiency. The ideal candidate will have experience in customer service and language skills in German and English. The position is remote with some flexibility.
Benefits
Qualifications
- Must be fluent in German, Additional Language and English (Written and Verbal).
- Experience in Customer Service.
Responsibilities
- Screen and interview clients regarding breach/fraud.
- Examine information to determine the severity of issues.
- Provide professional customer service to clients.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.