5,567

Assistant Customer Service jobs in United Kingdom

Hybrid UK Customer Success Manager — Growth, Retention & Adoption

Ringover

City of London
Hybrid
GBP 40,000 - 60,000
30+ days ago
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Luxury Beauty Account Manager — Lead Client Experiences

Chanel Inc.

Birmingham
On-site
GBP 30,000 - 45,000
30+ days ago

Sales Executive

Yeomans Limited

Worthing
On-site
GBP 80,000 - 100,000
30+ days ago

Motorcycle Sales Executive: Uncapped Earnings + Training

MotoGB Ltd.

Chester
On-site
GBP 60,000 - 80,000
30+ days ago

Francophone B2B Sales Exec – France Market (Remote)

Chambers Limited

City of London
Hybrid
GBP 60,000 - 80,000
30+ days ago
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Bilingual Customer Success Manager — Global Travel

Dubizzle Limited

City of London
Hybrid
GBP 40,000 - 60,000
30+ days ago

Eyewear Sales Advisor — Entry-Level, Fast-Paced Retail

M&S Opticians

East Midlands
On-site
GBP 20,000 - 25,000
30+ days ago

Senior Enterprise Account Executive - Legal & Compliance

Refinitiv

City of London
Hybrid
GBP 80,000 - 100,000
30+ days ago
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SaaS Account Executive – DACH | Remote & Flexible

Mesh-AI Limited

City of London
Hybrid
GBP 40,000 - 60,000
30+ days ago

Hybrid Sales Manager - Fire Solutions (Dry/Wet Risers)

UK Dry Risers Ltd

Middleton
Hybrid
GBP 50,000 - 65,000
30+ days ago

Field Sales Executive — Growth in Fibre Access

Mesh-AI Limited

City of Edinburgh
On-site
GBP 80,000 - 100,000
30+ days ago

Senior Sales Exec – Flexible B2B Growth & Impact

Wowcher Limited

Manchester
On-site
GBP 30,000 - 45,000
30+ days ago

Senior Account Manager, Third Sector Sector & Sustainability

Taylor Bennett Foundation do

City of London
Hybrid
GBP 50,000 - 58,000
30+ days ago

Sales Exec: Lifts, Modernization & IoT Solutions (Hybrid)

Kone México

Birmingham
Hybrid
GBP 40,000 - 60,000
30+ days ago

F&B Host — Part-Time with Perks & Growth

Intercontinental Hotels Group

Manchester
On-site
GBP 10,000 - 40,000
30+ days ago

Cinema Host: Create Unforgettable Guest Experiences

Cineworld Cinemas Ltd

Exeter
On-site
GBP 10,000 - 40,000
30+ days ago

New Homes Sales Executive – High Commission & Growth

Tilia Homes Ltd

Birmingham
On-site
GBP 30,000 - 40,000
30+ days ago

Brazilian Portuguese Core Account Executive | Growth&Upsell

Chambers Limited

City of London
Hybrid
GBP 35,000 - 50,000
30+ days ago

Strategic Account Manager – Multi-Brand Activation

GFL Environmental Inc.

City of London
On-site
GBP 45,000 - 65,000
30+ days ago

Regional Support Manager - Children's Homes (Hybrid)

Sgscare

Leicester
Hybrid
GBP 80,000 - 100,000
30+ days ago

London-Based Outbound Cruise Sales Consultant UK/EMEA

Royal Caribbean Group

City of London
On-site
GBP 30,000 - 40,000
30+ days ago

Hybrid Account Executive – Growth & Retention (London)

Chambers Limited

City of London
Hybrid
GBP 40,000 - 60,000
30+ days ago

Fintech Account Manager: Grow Global Partnerships

BKN301 Group

City of London
On-site
GBP 40,000 - 60,000
30+ days ago

Showroom Sales Manager — Flexible Hours, Dream Bathrooms

City Plumbing

Dewsbury
On-site
GBP 30,000 - 40,000
30+ days ago

Global Fintech Account Executive – Cross-Border Payments

AnaVation LLC

City of London
On-site
GBP 60,000 - 80,000
30+ days ago

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Hybrid UK Customer Success Manager — Growth, Retention & Adoption
Ringover
City of London
Hybrid
GBP 40,000 - 60,000
Full time
30+ days ago

Job summary

A global SaaS provider located in London seeks a Customer Success Manager to drive customer adoption, retention, and growth. This role requires at least 2 years of experience in Customer Success within a SaaS environment. Key responsibilities include onboarding clients and monitoring account health. The position offers a hybrid work environment, career growth opportunities, and £200 monthly travel allowance.

Benefits

£200 monthly travel allowance
Hybrid work environment
Laptop and remote setup provided
Onboarding in Paris HQ
Regular team trips to Paris

Qualifications

  • Minimum 2 years experience in Customer Success or Account Management.
  • Experience in SaaS culture, preferably in ATS or HR tech.
  • Fluent in English; French is a bonus.

Responsibilities

  • Serve as the primary contact for a portfolio of UK customers.
  • Guide clients through onboarding, training, and setup.
  • Monitor account health and ensure retention targets are met.
  • Identify upsell and cross-sell opportunities.
  • Collaborate with Product and Engineering for customer feedback.
  • Conduct regular business reviews to measure value and ROI.

Skills

Customer Success Management
Account Management
Strong Communication Skills
Data Analysis
Organizational Skills
Relationship Management

Tools

Salesforce
Job description
A global SaaS provider located in London seeks a Customer Success Manager to drive customer adoption, retention, and growth. This role requires at least 2 years of experience in Customer Success within a SaaS environment. Key responsibilities include onboarding clients and monitoring account health. The position offers a hybrid work environment, career growth opportunities, and £200 monthly travel allowance.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.