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Automotive Customer Service Advisor — Bonus & Benefits
Job summary
A leading automotive service provider in Southampton is looking for a Customer Service Advisor to enhance customer experience. Responsibilities include booking cars for repair, managing customer interactions, and ensuring efficient service delivery. Applicants should have a strong focus on customer service, teamwork, and a full UK Driving Licence. This role offers competitive salary and various benefits, including bonus schemes, life assurance, and well-being services.
Benefits
Qualifications
- Experience in a fast-paced customer-facing role within the automotive industry.
- Ability to identify and support retail sales opportunities.
Responsibilities
- Book customer cars for repair and provide progress reports.
- Liaise with customers and manage financial transactions.
- Arrange courtesy cars for customers.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.