Key Account Manager jobs in United Kingdom

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

The Manager, Sales for Cvent’s Hospitality Cloud division will report directly to the Senior Director of Sales. Located within one of Cvent’s largest and fastest-growing divisions, this Manager position requires a dynamic and experienced leader who can manage a team of high-performance sales professionals tasked with expanding our value to the hospitality industry.

This individual will have experience planning, executing, measuring, and refining programs that support the goals of the sales organization. Programs could include strategies to increase new and renewal business, new product launches, tradeshow execution, collaboration across global offices among many other things. This individual will work closely with sales, technology and marketing leadership to support specific lead generation, client engagement and new product initiatives, and will ensure that program goals are effectively translated into sales efforts that achieve those goals.

• Drive a lively and resilient entrepreneurial culture adept at navigating change
• Rapidly build and manage a metrics-driven, customer-focused, consultative sales organization
• Directly manage a team of sales professionals to achieve and surpass individual and department goals
• Coach, mentor, provide feedback and improve the skill set and productivity of the team
• Identify, innovate and execute business ideas to improve division goals and targets, specifically around closing new business
• Initiate, manage, and take ownership of strategic dialogues with other teams, including marketing and technology among others
• Demonstrated experience in effectively developing, managing and motivating members of the millennial generation
• Involvement in appraisal and career planning of employees
• Ensure relationships with key decision-makers for accounts are continuously developed and relationships are strengthened and grown

• Bachelor’s degree
• At least 7 years of relevant professional experience in high performance software sales/account management environments
• At least 3 years of proven experience managing, motivating and developing successful sales teams
• At least 3 years of experience practicing the solution selling methodology
• Ability to integrate knowledge across disciplines to include customer retention, solution selling, product demonstrations, closing contracts, operation/process flow, and product function
• Ability to identify and define key sales metrics, measure sales process, and create goals that drive growth
• Ability to assess and define optimal sales organizational structure and selling approach
• Ability to evaluate and implement a sales compensation structure that drives growth
• Ability to contribute to the senior management team by participating in planning, resources allocation, and driving growth

This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

Physical Demands

Multiple positions may be filled from this announcement.

We are not able to offer sponsorship for this position.