1,633

It Support Engineer jobs in United Kingdom

Remote Product Support Analyst (French & English)

Bullhorn CRM

England
Hybrid
GBP 60,000 - 80,000
10 days ago
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Product Support Analyst

Bullhorn CRM

England
Hybrid
GBP 60,000 - 80,000
10 days ago

Technical Service Engineer

Markem-Imaje Group

Manchester
On-site
GBP 35,000 - 50,000
11 days ago

Manufacturing Engineer Technician — Lean Process Improvements

Caterpillar

Stockton CP
On-site
GBP 46,000
12 days ago

Commercial Pool Product Support Specialist

Certikin International

Witney
On-site
GBP 30,000
12 days ago
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Product Support Specialist (f/m/d/x)

Drooms GmbH

Greater London
Hybrid
GBP 30,000 - 45,000
13 days ago

Test Support Technician/Engineer

Airbus

Bristol
On-site
GBP 38,000 - 45,000
13 days ago

Product Support Specialist, Trauma - North East

Stryker Corporation

Tees Valley
On-site
GBP 60,000 - 80,000
13 days ago
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Field Engineer - IT Support & On-Site Expert (London)

T-Tech

City of London
Hybrid
GBP 35,000 - 50,000
27 days ago

Information Technology Support Technician

OneAPPS Enterprise Technologies Ltd

City of London
On-site
GBP 30,000 - 40,000
27 days ago

ICT Support Technician

Stowe School Limited

Dorton
On-site
GBP 25,000 - 35,000
29 days ago

Impactful ICT Support Technician for Schools

Stowe School Limited

Dorton
On-site
GBP 25,000 - 35,000
29 days ago

Senior Software Engineer (Match AI)

SEGA

United Kingdom
Hybrid
GBP 40,000 - 60,000
27 days ago

Senior Software Engineer

INZPIRE LTD

Bristol
Hybrid
GBP 50,000 - 70,000
26 days ago

Software Engineer II - Backend Focus (Viator) at Tripadvisor 27d ago 27d ago remote (London, Un[...]

Peerlist

City of London
Remote
GBP 50,000 - 70,000
27 days ago

Senior Ruby-on-Rails Engineer (Full Remote - UK)

Methodfi

United Kingdom
Remote
GBP 70,000 - 90,000
26 days ago

Ruby on Rails Developer

Dexory Ltd.

United Kingdom
Hybrid
GBP 60,000
27 days ago

Software Engineer Mid 1

Nandos

United Kingdom
Hybrid
GBP 50,000 - 70,000
28 days ago

Senior Software Engineer

Me & Em Ltd

City of London
On-site
GBP 60,000 - 80,000
26 days ago

Android Engineer

Busuu Limited

United Kingdom
Remote
GBP 50,000 - 70,000
26 days ago

Software Engineer at Legend 1mo ago 1mo ago hybrid (London, United Kingdom)

Peerlist

City of London
On-site
GBP 60,000 - 80,000
27 days ago

Tech Lead (SQL Developer / SQL Engineer)

Vitreus Talent Ltd

Leeds
Hybrid
GBP 80,000 - 100,000
27 days ago

Managed Print Engineer | Hybrid Support Specialist

Softcat plc

Marlow
Hybrid
GBP 60,000 - 80,000
26 days ago

Software Engineer, Money Movement at Stripe 6d ago 6d ago hybrid (London, United Kingdom) • 2+ years

Peerlist

City of London
Hybrid
GBP 81,000 - 156,000
26 days ago

Software Developer, Data

bet365 Group

Stoke-on-Trent
Hybrid
GBP 40,000 - 60,000
26 days ago

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Remote Product Support Analyst (French & English)
Bullhorn CRM
England
Hybrid
GBP 60,000 - 80,000
Full time
10 days ago

Job summary

A leading software company in the UK is seeking a Product Support Analyst for fully remote work. In this role, you will be the first point of contact for customers, addressing technical challenges and delivering exceptional service. Strong bilingual capabilities in French and English are essential. Ideal candidates have experience in technical troubleshooting and a passion for customer service. The company offers competitive benefits, including unlimited vacation and career development opportunities.

Benefits

Unlimited Vacation
Private Medical Coverage
Career development opportunities

Qualifications

  • 1-3 years’ experience in technical troubleshooting in a B2C or B2B environment.
  • 1+ year of experience in delivering software support.
  • 1+ year of recent hands-on experience with relational databases.

Responsibilities

  • Answer incoming customer tickets via phone, email, and/or chat.
  • Troubleshoot technical challenges faced by customers.
  • Communicate proactively with customers about issue resolution.

Skills

Bilingual (French & English)
Customer service
Technical troubleshooting
Critical thinking

Tools

SQL Server
Job description
A leading software company in the UK is seeking a Product Support Analyst for fully remote work. In this role, you will be the first point of contact for customers, addressing technical challenges and delivering exceptional service. Strong bilingual capabilities in French and English are essential. Ideal candidates have experience in technical troubleshooting and a passion for customer service. The company offers competitive benefits, including unlimited vacation and career development opportunities.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.