Sports Betting Retail Customer Service Lead

Northampton Business Directory; Daventry, Northampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail firm in Daventry is seeking a Retail Customer Service Manager to deliver exceptional service in its betting shops. You will engage with customers, handle transactions, and maintain shop standards while promoting responsible gambling. This part-time role requires approximately 20 hours a week, with flexibility and a commitment to a healthy work-life balance. Join a dynamic team at a reputable company and be part of our success story.

Qualifications

• Passionate about sports and customer service.
• Ability to handle customer transactions including cash.
• Experience in a customer-facing role preferred.

Responsibilities

• Deliver outstanding customer service.
• Process customer transactions accurately.
• Handle customer complaints with empathy.
• Maintain high shop standards.

Skills

Customer service orientation

Problem-solving skills

Ability to handle cash

Effective communication

Job description

A leading retail firm in Daventry is seeking a Retail Customer Service Manager to deliver exceptional service in its betting shops. You will engage with customers, handle transactions, and maintain shop standards while promoting responsible gambling. This part-time role requires approximately 20 hours a week, with flexibility and a commitment to a healthy work-life balance. Join a dynamic team at a reputable company and be part of our success story.