Sports Betting Retail Customer Service Lead

Northampton Business Directory; Wellingborough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A dynamic retail company in Wellingborough seeks a Retail Customer Service Manager to deliver outstanding service in a fast-paced environment. You'll work approximately 20 hours per week, handling customer transactions and managing shop operations. The role requires empathy and a passion for sports. Enjoy a healthy work-life balance with a flexible rota provided four weeks in advance. This position offers an hourly wage of £13.00 with responsibilities including cash handling and maintaining high shop standards.

Qualifications

• Passion for sports and great customer service.
• Ability to maintain high shop standards.
• Experience in handling customer complaints.

Responsibilities

• Deliver outstanding customer service.
• Process customer transactions including cash handling.
• Handle customer complaints or concerns with empathy.

Skills

Customer service

Empathy

Problem-solving

Job description

A dynamic retail company in Wellingborough seeks a Retail Customer Service Manager to deliver outstanding service in a fast-paced environment. You'll work approximately 20 hours per week, handling customer transactions and managing shop operations. The role requires empathy and a passion for sports. Enjoy a healthy work-life balance with a flexible rota provided four weeks in advance. This position offers an hourly wage of £13.00 with responsibilities including cash handling and maintaining high shop standards.