Customer Service Representative jobs in United Kingdom

An exciting opportunity has arisen for aSales Executive to join the busy Sales department at ourLloyd BMW site based inColne.

Salary:Basic Salary with OTE of £55,000
Hours:08:30 – 17:00 week days, working every other weekend Saturday 08:30 – 17:00 & Sunday 11:00 - 16:00.

Role responsibilities:

• Understanding and adapting to the customers’ buying strategy and encouraging them to experience the product through test drives, which are carried out by the Product Specialist.
• Agreeing price and payment methods including advising on any financing options with the customer direct, working within company guidelines.
• Ensuring that each delivery is followed up with a personal phone call to check that the customer is happy with their purchase. Maintain contact with customers to build relationships and future business.
• Planning and organising own daily sales activity – for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.
• Working alongside colleagues and other departments to ensure a seamless service to our customers.
• Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives.

For this role, we are looking for an individual who can demonstrate the following skills and attributes:

• Able to plan, organise self and meet agreed work deadlines.
• Able to assimilate information quickly and provide considered responses.
• Strong work ethic and adaptable to change.
• Attention to detail and maintains good, accurate quality of work.
• Ability to work to tight deadlines to achieve the business needs.
• Able to react positively to organisational and market changes.
• You must be IT literate (PC, Microsoft and web literate), and hold a full UK driving licence.

Company Benefits:

• 33 days of annual leave, inclusive of Bank Holidays, effective from 2026.
• Cycle to work scheme.
• Free flu jabs.
• Life Cover.
• Internal and manufacturer training.

About Lloyd Motor Group:

Founded in 1976, Lloyd Motor Group is one of the UK's largest family‑run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.