Customer Service Representative jobs in United Kingdom

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Embarcadero seeks an enthusiastic and highly motivated sales professional to join its Inside Salesteam. The successful candidate will be committed to helping our customers conquer the considerable challenges of building and deploying high-availability, high-performance database applications and have a documented record of exceeding goals. Idera, a rapidly-growing, highly-profitable, multinational software company that is owned by premier private equity firms and is growing exponentially through organic and inorganic growth. If you are good at what you do and have the drive to grow and advance with Idera, this is the opportunity for you. We offer lots of opportunity for career advancement. Come be a part of our global team!

• Sell Database business solutions to companies in a defined territory
• Develop and maintain relationships with the key decision-makers for the enterprise to nurture a total understanding of business needs
• Develop new accounts and implement plans for growth in existing accounts
• Work with Pre-Sales technical resources to gain complete understanding of customer needs and customize the appropriate solution
• Recognize customer business problems and drive/influence resources to address these needs; create business proposals around these needs
• Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction

• 1-3 years of relevant sales/ business development experience preferably in software sales
• Consistent track record of meeting and exceeding monthly, quarterly and annual quota targets
• Knowledge of software development tools and the software development process a plus
• Well-organized, disciplined planner and implementer with sound strategic thinking and conceptual abilities/vision
• Exceptional telemarketing skills, including cold calls
• Exceptional skills in the development and execution of sales strategies
• Experience with call management systems; Salesforce experience is preferred
• Successful track record selling total business solutions
• Exceptional executive selling, negotiating, and customer service skills.

• Ability to understand the business and technology needs of an organization
• Goal-oriented, team player; ability to multi-task is a must
• Excellent oral and written communication skills, including proposal preparation
• Functional knowledge of the following Microsoft tools: Word, Excel, and PowerPoint

An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

By submitting your application, you acknowledge that Idera, Inc. will process and retain your resume and related personal information solely for recruitment and hiring purposes. Resumes of unsuccessful candidates will be securely deleted within twelve (12) months of the hiring decision, unless a longer period is required by law or you provide explicit consent for continued retention (e.g., for consideration for future opportunities).

In compliance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), you have the right to request access to, correction of, or deletion of your personal information at any time by contacting compliance@idera.com. Idera, Inc. does not sell candidate data and will ensure that all personal information is processed securely and in accordance with relevant data protection regulations.