Customer Service Representative jobs in United States

Account Manager / Manager - 5 page is loaded## Account Manager / Manager - 5remote type: Hybridlocations: London, United Kingdomtime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR100216Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.**Job Description:****ABOUT THE ROLE**We’re looking for an **exceptional Account Manager** to join our Technology team and help shape standout programmes for some of the world’s most exciting, high-growth B2B technology brands. You’ll bring **energy, tenacity and a genuine passion for technology**, and you’ll embody our values: **Ambitious, Kind, Inclusive, Entrepreneurial, Collaborative and Fearless**.We’re after someone who is creative, organised, deadline-driven and comfortable spinning multiple plates in a fast-paced environment. We're also looking for experience and curiosity in using AI as part of your work.**Key qualities and experience you’ll bring:**- Proven experience running busy B2B and corporate PR programmes (UK and global) for technology brands- Strong knowledge of technology and business media, with high-quality contacts and the ability to build impactful media strategies- A solid understanding of the technology landscape, emerging innovations and how to translate them for business audiences- A creative mindset with ideas that stand out in a crowded media environment- Interest and experience in using AI to deliver higher quality work and create efficiencies- Excellent writing skills across by-lines, commentary, pitches, social copy and more- Confidence managing up, down and across - keeping projects, people and priorities moving- Curiosity for integrated communications, from media to content, digital, social and influencer- The ability to offer quick, smart counsel to clients and present with confidence- A natural relationship-builder with clients, colleagues and media alikeThis role sits within our Technology practice, partnering with brands such as **Lenovo, Zoom, ServiceNow, Snowflake, Celonis** and more. The ideal candidate has experience with notable, high-growth enterprise tech brands and knows how to move beyond buzzwords, finding the angle that gives technical stories relevance and spark. Experience matters, but so does **attitude.** We want someone who sees opportunities everywhere and isn’t afraid to bring fresh thinking. In addition to client work, you’ll play a key part in **new business pitches** - contributing ideas, shaping proposals and presenting with confidence. With Zeno’s matrix structure, you’ll also have the chance to collaborate with teams beyond the tech world.Level 05We are a rapidly-growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network.Ask us about Zeno’s Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more. We are always looking for diverse talent who can bring great energy to our teams and our business.