Customer Service Manager jobs in United Kingdom

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.

Since 1858, we’ve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.

Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference.

• Competitive Salary, plus bonus (High reward commission and bonus scheme built to recognise success and unlock outstanding earning potential), 25 days holiday + your local bank holidays (with options to increase) and other benefits- all recognising the contribution you bring
• Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety
• We care about you and your family. That’s why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so we’re committed to supporting you every step of the way.
• Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business.
• Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments.
• Opportunities for career progression both at home and abroad
• Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace
• Staff discounts including special rates for garden landscaping products

This is an exciting opportunity to join our commercial team as a Sales Executive at the heart of our Ready Mix Concrete business.

You’ll be based on site at our Leicester office and will benefit from a truly exceptional commission and bonus scheme designed to reward your hard work in a big way. This isn’t a token incentive. It’s a high earning, high recognition structure that celebrates your achievements and gives you the chance to unlock genuinely impressive earning potential.

If you want a role where your success directly boosts your income, this is it.

• You’ll be chasing leads, winning orders and always finding out what’s next, it’s go go go in this role, and your energy will keep the momentum high!
• You’ll thrive on turning conversations into sales, creating value at every opportunity and making a real impact.
• You will keep searching for new opportunities, making sure everyone knows the Holcim brand and the value we bring. It’s a busy, lively and fast moving environment where you’ll be right at the centre of the action.
• You will grow a portfolio of customers, focusing on maximising sales, supporting pipeline development, and driving profitable volume through proactive engagement.

• You’re driven by the buzz of a great sale, so creating thoughtful account plans and keeping a clear, accurate pipeline will help you stay focused and ahead of your goals.
• You’re someone who stays focused on delivery, spots opportunities others might miss and brings the energy and confidence needed to convert interest into committed business.
• You enjoy staying organised and strategic, so creating thoughtful account plans and keeping a clear, accurate pipeline will help you stay ahead of your goals.
• You’re great at understanding what customers need, which means you’ll quickly build trust and spot opportunities to expand and strengthen their accounts.
• Bringing energy and initiative, you’ll revive dormant or lapsed accounts with tailored outreach that reignites interest and opportunity.Building relationships comes naturally to you, and you’ll use that strength to turn conversations into high quality leads that grow into new business.

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.