Excel-Driven Finance & Customer Service Analyst (Hybrid)

Maersk Company; Felixstowe; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics firm in Felixstowe is looking for a Finance & Customer Service Specialist. The role involves delivering excellent customer service and utilizing Excel for data analysis to support decision-making. Ideal candidates should be detail-oriented and possess strong communication skills. The position offers hybrid working options and generous leave benefits, creating a supportive and dynamic workplace environment.

Benefits

25 days annual leave

Annual bonus

Pension scheme

Family-friendly benefits

Employee Assistance Program

Qualifications

• Strong interest in finance and customer service.
• Confident using Microsoft Excel (pivot tables, charts, formulas).
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver first-class customer service to clients.
• Use Excel to analyze data and create reports.
• Process financial documents as per company policy.
• Collaborate with teams to ensure smooth service.
• Generate internal and external reports.

Skills

Customer service

Data analysis

Microsoft Excel

Communication

Organizational skills

Tools

Excel

Job description

A leading logistics firm in Felixstowe is looking for a Finance & Customer Service Specialist. The role involves delivering excellent customer service and utilizing Excel for data analysis to support decision-making. Ideal candidates should be detail-oriented and possess strong communication skills. The position offers hybrid working options and generous leave benefits, creating a supportive and dynamic workplace environment.