Luxury Customer Experience Specialist - Remote

Restoration Hardware, Inc.; Remote; GBP 60,000 - 80,000; Full time

Job summary

A luxury home furnishings company seeks a motivated Customer Experience Associate. In this role, you will deliver exceptional service and support to high-end customers, ensuring their needs are met while building brand loyalty. Ideal candidates will have 1+ years of customer service experience, fluency in Spanish, and a passion for design. The position offers flexible scheduling, and opportunities for remote work are available. Join us in creating a luxurious shopping experience!

Qualifications

• 1+ years of experience in Customer Service, preferably in luxury retail.
• Exceptional analytical and decision-making skills.
• Commitment to Quality with an eye for detail.

Responsibilities

• Deliver exceptional customer service and create a luxury experience.
• Collaborate with teams to exceed customer expectations.
• Engage with customers to understand their needs.

Skills

Customer Service

Fluency in Spanish

Problem-solving

Communication Skills

Tools

Microsoft Office

Salesforce

Google Applications

Job description

A luxury home furnishings company seeks a motivated Customer Experience Associate. In this role, you will deliver exceptional service and support to high-end customers, ensuring their needs are met while building brand loyalty. Ideal candidates will have 1+ years of customer service experience, fluency in Spanish, and a passion for design. The position offers flexible scheduling, and opportunities for remote work are available. Join us in creating a luxurious shopping experience!