Customer Service Adviser jobs in United Kingdom

Join to apply for the Air Conditioning Service Engineer role at STULZ

Join to apply for the Air Conditioning Service Engineer role at STULZ

Location: Chessington, Surrey, United Kingdom

Region: South West & London (with occasional national travel)

Reports to: Head of UK Service

Company: STULZ UK Ltd

About STULZ

STULZ is a global leader in HVAC solutions for the critical cooling industry. Founded in 1947, we design and manufacture high-quality, reliable products that meet the demanding needs of data centres and other mission-critical environments. With 17 subsidiaries and over 120 sales partners worldwide, we are committed to innovation, quality, and customer satisfaction.

The Role

We are seeking an experienced and motivated Air Conditioning Service Engineer to join our UK Service Team. In this role, you will be responsible for the installation, maintenance, and servicing of chilled water and air conditioning systems, with a strong focus on precision cooling for mission-critical environments such as data centres. You will work primarily across the South West and London regions, with occasional UK-wide or international assignments.

Key Responsibilities

Your work will involve servicing, maintaining, and repairing chilled water and DX air conditioning systems to the highest standards. You will work with precision cooling systems and close control units, interpreting and, where needed, editing electrical line drawings to “as built” status. Fault-finding and technical problem-solving will be a key part of your role, ensuring our customers receive fast, effective, and reliable support. While your main focus will be in the South West and London areas, you will occasionally travel further within the UK and, on rare occasions, internationally.

Experience & Skills

To be successful in this role, you will bring strong technical knowledge of chilled water and DX systems, with experience in HVAC products—especially chillers—being a significant advantage. Knowledge of control systems and a background in precision cooling, particularly within the data centre industry, will be highly beneficial. You should be able to work both independently and as part of a team, demonstrating initiative, problem-solving skills, and a readiness to take on greater responsibilities over time. A full, clean UK driving licence is essential, as is a willingness to travel within the UK and occasionally to Europe.

What We Offer

We offer a competitive salary based on your experience, along with a fully expensed company vehicle and all the necessary tools for the job, including a laptop and mobile phone. You will enjoy 25 days of annual leave plus public holidays, and benefit from an 8% employer pension contribution based on your annual P60 earnings. As part of a global organisation, you will also have access to excellent opportunities for personal and professional development.

In this role, you will play a key part in maintaining and servicing advanced cooling systems for mission-critical environments, ensuring reliability and performance for our customers. If you are a skilled engineer looking for a varied and rewarding career in a global company, we’d love to hear from you. Send your CV and motivation letter today to service@stulz.co.uk and take the next step in your career with STULZ UK.

More information: https://www.stulz.com/en-uk/careers/air-conditioning-service-engineer/

• Seniority level
  Mid-Senior level

• Employment type
  Full-time

• Job function
  Engineering and Information Technology
• Industries
  Industrial Machinery Manufacturing

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