Service Technician - Vauxhall

Snows Group; Basingstoke; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive retailer in Basingstoke is seeking a Service Technician to join their team. You will perform vehicle services and repairs while maintaining high standards of customer service. The ideal candidate has relevant accreditation and experience in a franchise dealership, possesses excellent fault diagnosis skills, and is a team player. This role offers competitive pay, a bonus scheme, and extensive training opportunities.

Benefits

Highly competitive salary and bonus scheme

30 days holiday including Bank Holidays

Birthday day off

Discounted services

Life Assurance Benefit

Pension Scheme

Employee Assistance Programme

Qualifications

• Previous work experience in a franchise dealership.
• Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
• Able to plan, organise self and meet agreed work deadlines.

Responsibilities

• Carrying out vehicle services and repairs in accordance with brand technical standards.
• Liaising directly with customers where appropriate.
• Providing support to less experienced colleagues.

Skills

Fault diagnosis

Customer service

Teamwork

Education

City & Guilds, BTEC or NVQ accreditation

Job description

Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners We are currently on the lookout for aService Technician to join our established team atSnows Vauxhallbased in Basingstoke.

As aService Technician,you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

Your day will include:

• Carrying out vehicle services and repairs in accordance with brand technical standards.
• Working in accordance with brand and dealership processes.
• Liaising directly with customers where appropriate.
• Providing support to less experienced colleagues.
• Attending regular training to update technical skills.
• Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.

Have you got what it takes?

• Relevant City & Guilds, BTEC or NVQ accreditation
• Previous work experience in a franchise dealership
• Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
• Ability to work as part of a team.
• Commitment to delivering first class customer service.
• Able to plan, organise self and meet agreed work deadlines.

What is in it for you?

• Highly competitive salary and bonus scheme.
• Full training and support to help you immerse yourself in the role and Snows values.
• 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
• Birthday day off
• Discounted MOTs, Service & Parts.
• Recommend a Friend Bonus/ Introducing a Customer Bonus.
• Life Assurance Benefit.
• Snows Contributory Pension Scheme.
• BEN – Employee Assistance Programme.
• Excellent development opportunities to learn & grow with Snows.

Hours of work:

Monday to Friday 08:00 - 17:00(1 hour lunch)

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.

** Important Consent Note **By clicking the “Submit Application” button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button.