Aftersales Service Technician

Gordon Murray Automotive; United Kingdom; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading automotive firm is seeking an Aftersales Service Technician to join their team in Windlesham, Surrey. The role involves performing maintenance and diagnostic repairs on vehicles, ensuring high-quality customer support. Ideal candidates will have NVQ Level 3 in Vehicle Maintenance, proven diagnostic skills, and a valid UK driving licence. This position requires adaptability and the ability to work under pressure.

Qualifications

• Qualified to Service Technician level with previous automotive experience.
• F-Gas Refrigerant handling qualification desired.
• Ability to work independently and show initiative.

Responsibilities

• Perform maintenance, diagnostics, and repairs on vehicles.
• Complete customer handover support and inspections.
• Ensure all work is planned and deadlines are met.

Skills

Vehicle Maintenance and Repair

Diagnostic fault finding

Customer communication

Team working

Clean Full UK driving licence

Education

Level 3 NVQ in Vehicle Maintenance and Repair

Job description

Join to apply for the Aftersales Service Technician role at Gordon Murray Automotive

Gordon Murray Automotive Limited currently has an exciting opportunity for a Service Technician to join our Service Engineering and Aftersales Team based at the Gordon Murray Automotive Head Quarters in Windlesham, Surrey.

Reporting to the Aftersales Chief Technical Support Engineer, you will be responsible for customer support activities including maintenance and repair, diagnostic repairs, warranty repairs and body repairs on Gordon Murray Automotive vehicles. In this role you will also be required to support Gordon Murray Automotive track day events at venues worldwide.

Responsibilities

• Perform maintenance, diagnostics and repairs on customer and internal vehicles.
• Complete Pre-Delivery Inspections (PDI) and customer handover support.
• Ensure that work is planned and completed to deadlines.
• Ensure that all supporting administration is completed correctly and in a timely manner.
• Work well under pressure and respond to short notice changes as required by the company / department.
• Support in alternate workstreams, such as development of service repair procedures.
• Liaise with customers and articulate work carried out in a professional manner.
• Carry out any other appropriate work as required by the company.

Skills, Knowledge and Expertise

• Level 3 National Vocational Qualifications (NVQ), or equivalent, in Vehicle Maintenance and Repair.
• Qualified to Service Technician level.
• Previous experience in the Automotive Industry at Dealership or Head Office environment
• Proven record on Diagnostic fault finding.
• Refrigerant handling qualification which meets the F-Gas Regulation.
• Track day support experience an advantage.
• Knowledge of Engineering and Service Bill of Material systems an advantage.
• Knowledge of Automotive Vehicle operating systems, Braking, Air Conditioning, Suspension, Engine and Transmissions.
• Clean Full UK driving licence
• Valid Passport with no visa restrictions
• Well presented, with professional mannerisms befitting of the Gordon Murray organisation.
• Adaptable, quick thinking, decisive, showing strong initiative and self-determination.
• Ability to work independently and show initiative.
• Strong planning, good follow-up skills, meticulous in detail.
• Demonstrates a methodical approach.
• Good team working habits.
• Confident with good interpersonal & communication, (especially verbal and written) skills.
• Flexible approach to working hours.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Engineering and Manufacturing

Industries

• Automotive and Motor Vehicle Manufacturing