Service Engineer (Waste Water)

UBT Pty; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A family-run SME in the water industry is seeking a Service Engineer to cover the M25 area, responding to maintenance and repair requests. The ideal candidate will have both Mechanical and Electrical knowledge, ensuring excellent customer service and technical expertise. The role offers a salary of £35,000 to £45,000, overtime pay, and additional benefits including tools and a company van.

Benefits

Overtime paid at Time and a half

On call allowance

Company van

Qualifications

• Must have Mechanical and Electrical knowledge.
• Self-motivated with a 'can do' attitude.
• Clean driving license required.

Responsibilities

• Deliver exceptional customer service through expert product knowledge.
• Install, commission, service, and repair pumps and mechanical equipment.
• Conduct site visits providing detailed reports.

Skills

Technical knowledge of water boosting technology

Experience in the pump industry

Problem-solving skills

Effective communication skills

Education

Confined Space Entry Qualification

Current CSCS qualification

Emergency First Aid at Work Qualification

Tools

Tools

Mobile phone

Job description

Overview

We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. The company headquarters is based in Gloucester, and they operate within the water industry. You will be covering the south side of the M25, responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge.

Base pay range

Salary: £35,000 - £45,000

Principal Responsibilities

• Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand
• Install, commission, service, and repair pumps, pump systems, and other mechanical equipment
• Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations
• Attend emergency call-outs, performing necessary repairs and communicating effectively with the team
• Ensure safety at all times, producing robust risk assessments and method statements
• Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service
• Perform routine preventative maintenance on wastewater systems, identifying and addressing faults
• Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers
• Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels
• Participate in the on-call rota to provide out-of-hours cover

Requirements

• Technical knowledge of water boosting technology and packaged pump stations
• Experience in the pump industry or construction-related roles
• Confined Space Entry Qualification
• Current CSCS qualification
• Some electrical training
• Self-motivated with a "can do" attitude and a high standard of workmanship
• Excellent problem-solving and critical thinking skills
• Emergency First Aid at Work Qualification
• Clean driving license
• Effective communication skills (verbal, written, and email)
• Beneficial IT skills

Benefits

• Overtime paid at Time and a half
• On call allowance
• Company van
• Tools
• Mobile phone