Customer Experience jobs in United Kingdom

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

To be a trusted partner for Security solutions through intelligence, innovation, and influence.

• Unlimited training and opportunities to progress
• £14.05 per hour
• 8 hour shifts; working days, 07:30 to 14:30 or 11:30 to 19:30
• Annual leave is accrued pro-rata throughout the year
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

Our clients priority is to create a clean, green, safe and dynamic environment for businesses, residents and visitors. A community focused area and a leading destination for work, leisure and culture.

As a Community Safety Officer, you will play a vital role in ensuring the neighbourhoods of Holborn, Clerkenwell, Farringdon, Bloomsbury and St Giles remain safe and inclusive. You will help foster a secure environment that supports excellent customer service, engagement and enhances the experience of everyone who works and visits our district.

This role will require a resilient yet engaging presence to ensure the district delivers customer service excellence.

Your duties include (but are not limited to):

• Act as a visible presence across the district, promoting safety and reassurance
• Conduct routine external patrols to identify and report security risks or incidents
• Supporting with building a community partnership
• Monitor and report on safety issues
• Deliver exceptional customer service while maintaining high security standards
• Working closely with third parties such as, business, communityand key stakeholders

Full in-house training will be provided.

• Valid SIA Licence essential
• Right to work in the UK and a five-year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro-active in your work

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

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