5,385

Customer Care Representative jobs in United Kingdom

Hybrid FNOL Claims Specialist – Empathetic Customer Care

Aioi Nissay Dowa Europe Limited

Newcastle upon Tyne
Hybrid
GBP 30,000 - 40,000
16 days ago
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Industrial Gas Customer Advisor

Air Liquide

Grimsby
On-site
GBP 21,000 - 25,000
16 days ago

Customer Service Advisor

Air Liquide

Grimsby
On-site
GBP 21,000 - 25,000
16 days ago

Customer Service Advisor

Ayvens Group

Bristol
On-site
GBP 40,000 - 60,000
16 days ago

Customer Care Specialist I — Build Relationships & Improve

Freudenberg Group

Port Talbot
On-site
GBP 21,000 - 30,000
16 days ago
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Customer Support Representative I

Freudenberg Group

Port Talbot
On-site
GBP 21,000 - 30,000
16 days ago

Customer Support Specialist

Echobox

Greater London
Hybrid
GBP 30,000 - 40,000
16 days ago

Returns & Customer Service Specialist (Fast-Paced)

Europcar Mobility Group

Manchester
On-site
GBP 40,000 - 60,000
16 days ago
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Customer Service Advisor | Mon-Fri, Training & Growth

PHS Group plc

Woolwich
On-site
GBP 26,000
16 days ago

Customer Service Advisor

PHS Group plc

Woolwich
On-site
GBP 26,000
16 days ago

Inside Sales Technical Sales Specialist – qPCR Assays & Genetic Analysis

Thermo Fisher Scientific Inc.

Paisley
On-site
GBP 30,000 - 50,000
16 days ago

Order Processor: Training, Growth & Customer Care

Castle Employment Agency Ltd

Scarborough
On-site
GBP 10,000 - 40,000
16 days ago

Customer Service Assistant

Vita Group

Manchester
On-site
GBP 40,000 - 60,000
16 days ago

Pharmacy Services Apprentice: Customer Care & Stock

Nottingham College

Nottingham
On-site
GBP 40,000 - 60,000
16 days ago

Pharmacy Services Apprentice: Dispensary & Customer Care

Nottingham College

Nottingham
On-site
GBP 18,000 - 24,000
16 days ago

SaaS Customer Support Specialist — First-Contact Resolution

PA2 Assist

Wolverhampton
On-site
GBP 25,000 - 30,000
16 days ago

Customer Support Representative

PA2 Assist

Wolverhampton
On-site
GBP 25,000 - 30,000
16 days ago

Customer Support Specialist

Entrepreneur First

Greater London
Hybrid
GBP 60,000 - 80,000
16 days ago

Service Advisor: Elevate Customer Care & Vehicle Experience

Swansway Garages Limited

Preston
On-site
GBP 30,000 - 35,000
16 days ago

Senior Client Partner — Digital Transformation & AI Growth

Storm ID Ltd

City of Edinburgh
Hybrid
GBP 80,000 - 100,000
16 days ago

Senior Client Partner

Storm ID Ltd

City of Edinburgh
Hybrid
GBP 80,000 - 100,000
16 days ago

Customer Service Representative

Thebankofnewglarus

Tees Valley
On-site
GBP 20,000 - 27,000
16 days ago

Customer Service Advisor – NHS Support, Mon-Fri, 9–5

GXO Logistics, Inc.

Maidstone
On-site
GBP 20,000 - 26,000
16 days ago

Strategic Client Partner - Integrated Campaigns

Jaywing

Leeds
Hybrid
GBP 40,000 - 55,000
16 days ago

Customer Service Advisor

GXO Logistics, Inc.

Maidstone
On-site
GBP 20,000 - 26,000
16 days ago

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Hybrid FNOL Claims Specialist – Empathetic Customer Care
Aioi Nissay Dowa Europe Limited
Newcastle upon Tyne
Hybrid
GBP 30,000 - 40,000
Full time
16 days ago

Job summary

A prominent insurance firm is seeking an FNOL Customer Claims Handler for their Newcastle office. This hybrid role involves guiding customers through their motor claims with empathy and professionalism. Ideal candidates should excel in customer service, possess strong negotiation skills, and have knowledge of motor claims, including indemnity and liability. The position offers competitive salaries, a supportive work culture, and numerous benefits, promoting a balanced work-life environment.

Benefits

25 Days annual leave
5% Discretionary Annual Bonus
Health insurance options
Life assurance
Pension advisory service

Qualifications

  • Claims experience is preferable, while extensive customer service experience is required.
  • Strong knowledge of motor claims, including indemnity and liability.
  • Proven experience in a customer-facing motor claims role.

Responsibilities

  • Support customers in reporting their accident and establishing liability.
  • Handle claims according to agreed authority and handling guidelines.
  • Ensure quick and cost-effective claims settlements.

Skills

Customer service experience
Negotiation skills
Analytical ability
Communication skills

Tools

Microsoft Office (Word, Excel)
Job description
A prominent insurance firm is seeking an FNOL Customer Claims Handler for their Newcastle office. This hybrid role involves guiding customers through their motor claims with empathy and professionalism. Ideal candidates should excel in customer service, possess strong negotiation skills, and have knowledge of motor claims, including indemnity and liability. The position offers competitive salaries, a supportive work culture, and numerous benefits, promoting a balanced work-life environment.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.