Industrial Gas Customer Advisor

Air Liquide; Grimsby; On-site; GBP 21,000 - 25,000; Full time

Job summary

A global leader in gases and services is seeking a Customer Service Advisor in Grimsby. This role involves directly responding to customer enquiries, processing orders, and resolving issues efficiently. Strong communication and problem-solving skills are essential. The team values diversity and aims to build inclusive workplaces, providing opportunities for personal and professional development. A strong focus on customer satisfaction and maintaining relationships is key. Join a supportive environment in a dynamic industry.

Qualifications

• Ability to effectively handle customer enquiries and complaints.
• Proven skills in managing work within KPIs and target framework.
• Willingness to learn about products and industry.

Responsibilities

• Answer customer enquiries and resolve issues efficiently.
• Process cash and card payments securely.
• Develop and maintain strong relationships with customers.

Skills

Confident communication skills

Problem-solving

Customer relationship management

Time management

Job description

A global leader in gases and services is seeking a Customer Service Advisor in Grimsby. This role involves directly responding to customer enquiries, processing orders, and resolving issues efficiently. Strong communication and problem-solving skills are essential. The team values diversity and aims to build inclusive workplaces, providing opportunities for personal and professional development. A strong focus on customer satisfaction and maintaining relationships is key. Join a supportive environment in a dynamic industry.