Reservation jobs in United Kingdom

An amazing opportunity at Kimpton Charlotte Square for a dynamic and strategic-minded Head of Food and Beverage to lead the F&B Department.

We are offering a competitive salary, a potential 15% annual bonus upon reaching targets, and an application deadline of 11 January 2026.

• Becoming part of the IHG Hotels & Resorts family with global opportunities.
• Complimentary stay for you+1 upon successful completion of probation, discounts across F&B outlets and spa services.
• Extensive training, career progression opportunities, and 2 paid days of volunteering per year.
• Financial wellbeing app – Wagestream.
• Meals on duty.
• 31 days holiday per year (pro-rated up to 33 days).
• Enhanced Family Leave.
• Mental Health support and Employee Assistance Programs.
• Taxi subsidy for late shifts.
• Company sick pay and life insurance.
• Global discounts across hotels and restaurants.
• Shopping discounts at over 15,000 stores.
• Refer a Friend programme.

• Lead all hotel F&B operations: Meetings & Events, Breakfast, In-Room Dining, Restaurants, and Bars.
• Execute the F&B strategy and ensure brand standards are consistently applied.
• Deliver departmental profit and manage all F&B cost lines while maintaining exceptional guest experience.
• Workforce planning: recruitment, rostering, retention, and incentive plans.
• Menu engineering and stock control: optimize menus, manage inventory, and control beverage cost of sale.
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• Compliance: HACCP, Food Safety Level 3, FHIS pass rating, and work toward Eat Safe Award.
• Audit and resolve operational issues: food quality, service delivery, reservation processes.
• Develop supplier partnerships and leverage opportunities for cost and quality improvements.
• Drive colleague engagement: performance reviews, recognition, and team development.
• Analyse performance: prepare month-end reports and present to senior leadership.
• Stay ahead of market trends and implement new F&B initiatives.
• Manage technology systems: reservation, POS (Micros Simphony), procurement (ProcureWizard), and workforce planning (Quinyx).
• Collaborate cross-functionally with Executive Chef, Commercial team and IHG support functions.
• Achieve and maintain FHIS Pass rating across all F&B outlets and work toward Eat Safe Award where applicable.

• Proven experience managing large Catering & Events (C&E) business operations with multiple F&B outlets.
• Strong commercial and financial acumen with ability to develop and implement revenue strategies.
• Proficiency in F&B management systems such as Micros Simphony and other relevant POS and reservation systems.
• Possession of an Alcohol Personal Licence and completion of relevant industry courses; Food Safety Level 4 certification is preferred.
• Experience developing and executing F&B sales and marketing plans, leveraging online channels and on-property promotions.
• Demonstrated ability to stay ahead of F&B trends, technology, and market shifts to drive innovation.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. All applicants and employees are treated equally and have the same opportunities to develop and grow within our business regardless of protected characteristics.