Customer Care Assistant jobs in United Kingdom

VesprSolar is a rapidly growing startup revolutionizing solar panel installations worldwide. Our flagship product, the VesprSolar V-Clamp, streamlines PV module installation by making systems faster to install, more storm-resilient, and cost-effective. Recognized as a top 10 innovation in solar by the U.S. Department of Energy and NREL, our award-winning technology is being adopted by leading solar providers globally.

We are seeking a Sales Manager to lead the sales for our products in the UK and European markets, with focus on DG (distributed generation) and utility-scale solar projects. Reporting to the VP of Sales, the Sales Manager will be responsible for driving sales growth across the UK and European markets. The role requires a strong technical understanding of solar construction, structural steel, and mounting systems, and the ability to build and maintain long-term relationships with key stakeholders in the solar industry. This is an opportunity to drive project success in a high-growth startup by introducing innovative technologies like our V-Clamp and V-MAX, and collaborating with executives, engineers, supervisors, and installers.

• Identify, develop, and close new business opportunities with solar structure companies, solar developers, EPCs, and construction firms
• Manage the sales pipeline, from lead generation to contract negotiation and closing, including tracking through the stages of the sales process
• Provide technical consultation to clients regarding fastening solutions for fixed tilt, tracker, and carport projects
• Collaborate with engineering and product development teams to deliver customer-focused solutions specific for the geographic opportunities
• Conduct customer presentations, attend site visits, and deliver product demonstrations
• Maintain deep knowledge of market trends, competitor offerings, and customer needs
• Represent the company at trade shows, conferences, and industry networking events
• Achieve quarterly and annual sales targets

• Contribute to Leadership and Strategy: Participate in management meetings to share field insights and updates on project status. Collaborate with management, engineering, and supply chain teams to optimize processes and support revenue goals
• Support Business Development and Marketing: Occasionally assist in prospecting new customer opportunities such as attending industry trade shows to promote products, evaluate competitors, and network—expect 1-week travel commitments per event

• Bachelor's degree in engineering, business, or related field (preferred)
• 3-5 years' experience in technical sales, ideally within solar, construction materials, or structural steel industries
• Strong technical acumen in racking/tracking systems, with the ability to understand and explain the value of fastening/mounting solutions
• Broad experience and contacts with decision-making executives among target customer/partner organizations, including racking/tracking systems manufacturers, utility-scale EPC and construction firms, major project developers, and regional design/build firms serving DG markets
• Proven track record of achieving or exceeding sales targets
• Excellent communication and relationship-building abilities, including overcoming objections and negotiating with diverse stakeholders
• Ability to travel frequently within the region
• Proficiency in Microsoft Office tools and sales CRM systems (e.g., HubSpot, NetSuite) and collaboration tools (Teams, Asana)
• Self-motivated, proactive leader with a track record of independent planning and execution
• Ambitious team player, comfortable in hands-on solar jobsite environments, including extreme conditions and wearing safety gear
• Multi-language skills are a plus, with English required and German or Spanish desirable

Compensation will be determined by multiple factors including candidate experience and expertise. Compensation package will include base pay, stock options, and potential to earn a performance bonus.