Customer Care Assistant jobs in United Kingdom

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As a Senior Sales Executive for the Health Information Systems Division, you will drive year-over-year sales growth by identifying and developing new business opportunities while also expanding, upselling, and renewing existing customer relationships. Your focus will be on promoting Solventum’s enterprise AI‑powered software platform—including Speech Recognition, Ambient Listening, Autonomous Clinical Coding, Data Analytics, and consultancy services—to help healthcare organizations improve documentation accuracy, data quality, and reimbursement outcomes.

• Consistently achieve or exceed individual and divisional sales targets.
• Identify, qualify, and cultivate new leads into credible sales opportunities.
• Knowledge and demonstrable experience selling complex high value (£500K+) technology and consultancy solutions across multiple departments in large hospital systems.
• Deliver impactful customer presentations, demonstrating value to C‑suite level stakeholders and guiding contracts through to closure.
• Maintain and expand a strong industry network using varied methods, including social, digital, and in‑person engagement.
• Utilize a full range of virtual and onsite sales techniques.
• Support formal tender processes and documentation.
• Represent HISD at trade exhibitions, conferences, and customer demonstrations.

This position requires driving a company vehicle, which will require pre‑employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

To set you up for success in this role from day one, Solventum requires at a minimum the following qualifications.

• Bachelor’s degree in healthcare or IT, or equivalent through experience.
• Proven success in selling and delivering complex technology and consultancy solutions valued at £500K+ into large hospital systems.

• 7+ years demonstrable track record of meeting or exceeding sales goals.
• Experience managing client relationships at executive/C‑suite level.
• Prior experience with A.I. speech recognition, ambient listening, autonomous clinical coding, data analytics, and consultancy services or Health IT solutions is a strong advantage.
• Current, valid Driver’s License.
• Proven ‘hunter’ sales mentality, with a drive to close new business.
• Strong relationship‑building and influencing skills.
• Enthusiastic, self‑motivated, and passionate for healthcare and HealthTech.
• Strategic thinker with high business acumen.
• Excellent communication, presentation, and negotiation abilities.
• Uncompromising integrity and collaborative spirit.

Remote

May include up to 50-60% domestic

Mid-Senior level

Full-time

Sales and Business Development

Medical Equipment Manufacturing

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the traveling community.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).