Customer Care Assistant jobs in United Kingdom

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Do you have experience in the events and/or golf tourism industry?

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

The Account Manager will be responsible for driving the sales of exhibition space, sponsorship, and media opportunities to the most sought-after golf resorts, golf clubs, hotels, travel suppliers and destinations around the world. This role focuses on value-based selling, building strong client relationships, and delivering tailored solutions through our industry leading event. You will negotiate terms, understand market trends and customer needs, and help clients achieve their business objectives while contributing to this event and the wider portfolio of events.

• Develop and implement a sales strategy to exceed revenue targets across face-to-face and digital channels.
• Use data-driven insights to inform decisions and demonstrate value to clients.
• Build strong client relationships, acting as a trusted advisor and sharing industry best practices.
• Create compelling proposals and presentations to showcase event participation benefits.
• Negotiate contracts with exhibitors and sponsors to maximise value.
• Identify and engage new business opportunities through networking and market research.
• Maintain accurate customer data and pipeline reporting in Salesforce.
• Collaborate across teams (marketing, operations, finance) to deliver exceptional customer outcomes.

• Proven track record in sales within a competitive, fast-paced environment.
• Strong consultative selling skills and ability to progress the sales process effectively.
• Excellent communication and presentation skills, with creativity in sharing ideas.
• Ability to build and maintain relationships across diverse stakeholders and cultures.
• Highly organised, entrepreneurial mindset with strong prioritisation skills.
• Comfortable using data and technology to drive decisions and demonstrate value.
• Growth mindset: open to learning, innovation, and taking calculated risks.
• Experience in international markets; knowledge of Golf or Golf Tourism is desirable but not essential.

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com