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Sales Advisor
Job summary
A family-run optical and hearing care company in York is seeking a Sales Advisor to provide excellent customer service and assist with product selections. The role involves greeting customers, processing sales, and supporting stock management. Ideal candidates will have strong communication skills and a willingness to learn. This entry-level position offers a competitive salary, full training, and a welcoming team culture.
Benefits
Qualifications
- Friendly and approachable attitude.
- Willingness to learn and grow.
Responsibilities
- Greet customers warmly.
- Assist with selecting products.
- Provide advice on frames and lenses.
- Process sales and bookings.
- Support stock management.
Skills
4 days ago: Be among the first 25 applicants
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast‑paced, customer‑focused environment.
- Greet customers with warmth and professionalism.
- Assist customers in selecting optical and hearing products.
- Provide clear, helpful advice on frame styles, lenses, and hearing care.
- Process sales and bookings using in‑branch systems.
- Support stock management and merchandising.
- Keep the store clean, welcoming, and well presented.
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey.
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.
- Ability to work both as part of a team and independently, using own initiative.
- Willingness to learn and grow within a supportive environment.
- Basic IT skills and strong attention to detail.
- Competitive salary with opportunities to progress.
- Full training and support from day one.
- Staff discounts on optical and hearing products.
- Welcoming team and family‑run company culture.
- Career pathways into senior sales, management, or clinical roles.
- Generous staff discount scheme.
- 28 days annual leave including bank holidays (pro‑rata).
Entry level
Full‑time
Sales and Business Development
Retail
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.