Quality Control jobs in United Kingdom
IT Service Desk Lead: Advanced Incident & Problem Mgmt
Ardent Credit Services Ltd
HSE Leader: Drive Zero-Harm Safety & Sustainability
Nuaire
1st Line IT Helpdesk
Ardent Credit Services Ltd
PDI / Workshop Engineer
Power Electrics Ltd
Billing Team Manager
Clarity Travel Limited
Discover more opportunities than anywhere else. Find more jobs nowManufacturing Engineer- 12 Month FTC
Pall
School Admin Support Specialist - Customer Focus
Midnight Mixtape
Connect with headhunters to apply for similar jobsAdmin Support Assistant
Midnight Mixtape
Supplier Quality Engineer
Sapphire Balconies Limited
Supply Chain Operator (Kit Packer)
Oxford Gene Technology
Digital Marketing Executive
Hotelplan Management AG
Care at Home Officer
Nhsayrshireandarran
Quality Advisor: Drive Right-First-Time & Zero Harm
Balfour
Principal Technical Safety Engineer PSC
Wood
Material Handling & Warehouse Automation Lead
Jabil
General Parks Manager Birkenhead
Wirral Group
Recruitment Advisor
Pragmatica
Programme Manager Software Delivery Lead
Londrinatur
Consents & Environment Manager
Transmission Complaints Co
IT Service Desk Lead: Advanced Incident & Problem Mgmt
Job summary
A leading financial services provider in Salford is seeking a Service Support Specialist II. This fully office-based role involves leading incident resolution, managing service disruptions, and driving continuous improvement within the Service Desk operation. Candidates should have 2-4 years of IT support experience and a strong grasp of IT service management processes. The position offers a range of benefits, including healthcare schemes and a company pension plan.
Benefits
Qualifications
- 2-4 years of IT support experience, with service desk/desktop support.
- Strong understanding of IT Service Management processes.
- Training, academic coursework on computer hardware and networks is desired.
Responsibilities
- Lead incident coordination for major service disruptions.
- Own and resolve Tier 3 incidents.
- Manage and tune proactive monitoring alerts.
- Lead Problem Management efforts.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.