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Strategic Account Manager
Job summary
BBDBoom, a leading HubSpot Elite Partner, seeks a Strategic Account Manager to enhance client partnerships and achieve growth. You will manage client strategies, oversee revenue growth, and maintain strong relationships within a fully remote environment, ensuring high customer satisfaction and retention.
Benefits
Qualifications
- 2–4 years of experience managing revenue-bearing accounts in agency or SaaS environments.
- Track record of meeting or surpassing monthly growth targets.
- Ability to build trust with C-suite executives.
Responsibilities
- Map growth roadmaps for high-potential clients.
- Achieve monthly services targets through upselling.
- Manage client engagements and analyses for new opportunities.
Skills
Tools
BBD Boom is one of the UK’s Top-10 HubSpot Elite Partners. With 550 + successful implementations and 200 + ★★★★★ reviews, we’re adding a seasoned Account Manager who can turn satisfied customers into long-term, high-value partnerships. If you love owning client strategy, spotting revenue gaps, and keeping relationships healthy, you’ll thrive here.
What You’ll Own
- Strategic Account Plans – map growth roadmaps for a book of high-potential clients and keep them current each quarter.
- Revenue Growth – hit monthly services targets and lift HubSpot licence MRR via upsell and cross-sell plays.
- Client Retention – protect and expand net revenue retention across retainer and project accounts.
- Engagement Cadence – run check-ins, QBRs, and on-site pitches that keep stakeholders bought-in.
Day-to-Day Snapshot
- Partner with Solutions Consultants to scope extra services or add-on hubs.
- Liaise with HubSpot’s Client Success team ahead of renewals and expansions.
- Travel for face-to-face sessions when a whiteboard beats a Zoom.
- Keep HubSpot CRM spotless—every engagement, forecast, and renewal tracked.
- Analyse pipelines, usage data, and NPS to surface new opportunities.
- Manage the nurture activity to our top clients personally (supported by marketing)
You’ll Do Well If You
- Have 2–4 yrs managing revenue-bearing accounts (agency or SaaS).
- Consistently meet or beat monthly growth targets.
- Build C-suite trust through data-driven storytelling.
- Know HubSpot—or can learn fast and prove it with certs in your first 90 days.
- Thrive in a remote, self-directed environment and like sharing wins across teams.
Why Boom?
- Fully remote with quarterly meet-ups in Bournemouth, London, or Dublin.
- A fast-growing agency where the next step is waiting for you.
Ready to Own the Growth of Your Own Portfolio?
Send your CV or LinkedIn profile to careers@bbdboom.com with a quick note on your best upsell success. Let’s help businesses HubSpot Better—together.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.