Account Executive - Case Handler

Videalert Ltd; Camberley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in judicial services is seeking an Account Executive - Case Handler in Camberley. The role requires managing cases, ensuring communication, and working toward deadlines. Suitable candidates should possess strong communication and organizational skills. As part of a dynamic team, you will enjoy comprehensive benefits, including a discretionary monthly bonus and enhanced holiday packages.

Benefits

Discretionary monthly bonus scheme

25 days holiday + Bank Holidays

Enhanced Maternity and Paternity Package

Healthcare Cash Plan

Staff benefits for shopping and lifestyle

Pension Scheme

Qualifications

• Strong communication skills required.
• Organizational skills to manage a varied workload.
• Confidence in handling various situations.

Responsibilities

• Managing and reviewing existing caseloads with team support.
• Maintaining communication between clients and customers.
• Collaborating with the enforcement team on inquiries.

Skills

Communication

Organizational skills

Confidence

Team player

Job description

Join to apply for the Account Executive - Case Handler role at Videalert

2 weeks ago Be among the first 25 applicants

Join to apply for the Account Executive - Case Handler role at Videalert

Get AI-powered advice on this job and more exclusive features.

Location: Camberley

Are you a people person who thrives in a dynamic, fast-paced environment?

Location: Camberley

Are you a people person who thrives in a dynamic, fast-paced environment?

Do you enjoy juggling tasks, working towards targets, and being part of a driven team?

Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.

We have an exciting opportunity for an Account Executive - Case Handler role to join the team in our Camberley office.

As a Case Handler, you'll play a pivotal role in managing active cases for our clients and customers. Acting as the key point of contact, you’ll ensure smooth communication and timely resolutions through phone and email.

This role is a full time position based on-site within our Camberley office.

Key Responsibilities

• Managing and reviewing an existing caseload with team support
• Maintaining clear communication between clients and customers via telephone and email
• Collaborating with the enforcement team to follow up on case inquiries
• Working to deadlines to ensure efficient service
• Writing reports and handling invoicing
  
  

What We’re Looking For

• Strong communication skills - You’ll be the voice of the company!
• Confidence and persistence when handling various situations
• Organizational skills to manage a varied and fast-moving workload
• Team player - we value collaboration and support
  
  

What's in it for you?

• Discretionary monthly bonus scheme
• 25 days holiday + Bank Holidays
• Enhanced Maternity and Paternity Package NB subject to eligibility criteria.
• Healthcare Cash Plan.
• Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing.
• Pension Scheme
  
  

If this sounds like the job for you, please apply and a member of our recruitment team will be in touch.

New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

INDHP

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

Referrals increase your chances of interviewing at Videalert by 2x

Sign in to set job alerts for “Account Executive” roles.

Surrey, England, United Kingdom 3 weeks ago

Surrey, England, United Kingdom 3 weeks ago

Egham, England, United Kingdom 3 days ago

Egham, England, United Kingdom 6 days ago

Senior Account Executive (Contact Centre)

Surrey, England, United Kingdom 1 week ago

Staines-Upon-Thames, England, United Kingdom 3 days ago

Surrey, England, United Kingdom 1 week ago

National Account Executive - 4 month FTC (Nov 2025 end date)

Chertsey, England, United Kingdom 1 week ago

Whyteleafe, England, United Kingdom 1 week ago

Guildford, England, United Kingdom 3 weeks ago

Surrey, England, United Kingdom 2 weeks ago

Senior Account Executive, Brand Public Relations

Weybridge, England, United Kingdom 1 week ago

Egham, England, United Kingdom 4 days ago

Redhill, England, United Kingdom 6 days ago

Strategic Account Executive ( Remote UK)

Woking, England, United Kingdom 21 hours ago

Staines-Upon-Thames, England, United Kingdom 2 weeks ago

Media Relations Senior Account Executive

Weybridge, England, United Kingdom 4 days ago

Sr Enterprise Account Exec Strategic Banking

Staines-Upon-Thames, England, United Kingdom 2 weeks ago

Sr. Account Executive, C-level Communities

Staines-Upon-Thames, England, United Kingdom 1 day ago

Sutton Green, England, United Kingdom 2 weeks ago

Egham, England, United Kingdom 2 days ago

New Business Sales Executive - Corporate & Commercial

Key Account Director (Facilities Management)

Weybridge, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.